Hi @54479 Which Reckon software are you using to create the STP pay run files? (This post has been created in the free STP mobile app category but I have a feeling that isn't what you're using). Also… (View Post)

Hi @Jill Were there any changes made to the configuration of these two shares in your Home & Business software around the time you saw the difference start occurring? While there's a help guide f… (View Post)

Hi @DavidW Is it just this one file that you're finding to be slower in terms of performance? When was the last time it was working correctly/normally? If you open up the Sample File does it exhibit … (View Post)

Ok, my first suggestion is to open a new 2019/20 EOFY Finalisation report in the app and review the breakdown for each employee. Something to keep in mind is, the Pay Summary section shows an accumul… (View Post)

Don't want to sound like I'm passing the buck but yes in regard to DOB's appearing as 01/01/0001 it appears to be an ATO side issue. (View Post)