STP Error messge
Error message when uploading STP file "invalid company information provided. Please check ABN/WPN, company name and branch number match t...
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Contractor Status
Is there some way of changing the status of an employee in Payroll Premier 2018/19 from contractor to permanent etc? The employee was set...
payroll premier 2018/2019 payslips are not showing superfund names when emailing
The payslip report shows the superfund name in the description column of the one page payslips report, but emailed payslips show the type...
Need to change device where the MFA code is generated to. Original device is defunct and unable to access MFA to login to Reckon Portal
How do I change to device where the MFA code is generated to, the original device is now defunct and so unable to access MFA to login to ...
ATO Error Message after uploading STP File
Hello,
I submitted my file through STP.
Afterwards the ATO came back with an Error Message stating
the following.
...
Payroll Premier 2017/2018 - no employees show up to print payg summaries
HiI am using Payroll Premier 2017/2018, and cant get any employees to appear when selecting payroll summaries from the reports section, p...
Payroll premier 2018-2019 When I try to email the payslips the INB cummary report is created and I am unable to email the payslips.
Unable to email payslips
Payroll Premier - Unable to Change Branch Number for STP
When I registered my company at Reckon GovConnect for STP, I did not add a branch number as we are only a single company and only have on...
Single Touch Payroll (STP) Webinar FAQ's
Hi everyone, With the new Single Touch Payroll (STP) upon us there will no doubt be loads of questions and it will take some time to get...
STP report error message
STP Error when uploading report in Payroll Premier - help! When trying ti upload my payroll report for today's pay I keep getting the fo...
Payroll Premier Upgrade for STP compliance
After reading all these errors, concerns, frustrations, malfunctions I am yet to upgrade to the new version of Payroll Premier to be comp...
Payroll Premier 2018/2019 Registration doesn't list Payroll 2018/2019
This year we have had to re-install Payroll Premier 2018/2019 4 times. Its frustrating that management has made this process so problemat...
inserted new employee using insert year to date and employee now will not show up on stp report for that pay period
Inserted new employee last week using "insert year to date" after pay run had been processed employee now will not show up on stp report...
"Please contact the tax office" - Single Touch Payroll
Hi everyone, If you've just submitted your STP file and receive an error message advising to "Please contact the tax office", the most c...
STP
Hi, So i had success in submitting one of the companies , The other has the invalid company info , i checked name and numbers but i would...
This category is for discussions about the Reckon Payroll offering Payroll Premier.
