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Photo of John
error code (6000,83)
Our files are saved on a NAS drive, there's no single controlling it, it's just an automatic backup drive. I've read the previous posts r...
  • 1 me too
  • 6 replies
  • Problem
  • Solved
Photo of Rav
GovConnect STP Update - Submission status improvements
Hi everyone, We’re making some changes to Reckon GovConnect STP to assist in identifying the status of Single Touch Payroll submissions ...
  • 1 me too
  • 1 reply
  • Article
Photo of Reckon FAQs
BankData - Yodlee Feed Status
  • 2 me toos
  • 1 reply
  • Article
Photo of Leanne Schomacker
Estimate Invoicing
I currently use Estimates and Progress Payments. When I invoice 100% of the estimate but then add an extra item to the Progress Invoice, ...
  • 1 me too
  • 2 replies
  • Question
Photo of Felicity Van
STP error - date of birth cannot be a future date
I accidentally put an employees date of birth as 2047 instead of 1947 & when I've lodged the STP file I get the error message: "Date of b...
  • 2 me toos
  • 1 reply
  • Question
Photo of Ari Gold
STP submission stuck in Submitted status
Hi team, I've been submitting Single Touch Payroll submissions for a little while now but I've noticed their status hasn't changed from ...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Brian Keene
Bank reconciliation
I have reconciled my bank accounts to 1 October but because my printrer was out of action I have no record of the 1 September reconciliat...
  • 1 me too
  • 8 replies
  • Question
  • Answered
Photo of Natalie Smith
Is there a way to lodge an STP file for a previous month?
I have noticed that an STP file for one of our pay periods was missed last month while I was on holidays.  Is there a way to lodge it now?
  • 2 me toos
  • 2 replies
  • Question
Photo of Nick Ogbourne
can one store the Reckon accounts database on a onedrive folder
I have it in mind to store our Reckon database on a OneDrive folder so that our treasurer can access Reckon from his office or from home ...
  • 1 me too
  • 5 replies
  • Question
Photo of glennlittleford
Importing purchases IIF, how to use a sub-account?
Hi, I hope you can help.When creating a IIF file for importing purchases, I put the account into the ACCNT field. This works if the accou...
  • 1 me too
  • 2 replies
  • Question
Photo of brian
Debtors'statement
Can anyone tell me why (and how to change it) debtors' invoices on the statements I send out print in alpha order (by the "Description") ...
  • 1 me too
  • 9 replies
  • Question
Photo of Shisir
KB - Accessing your recovery PIN and how to revoke your MFA, using recovery PIN, when you are locked out or have no access to your device, that is set up for MFA.
Toall Reckon GovConnect STP users, please find our new KB on how to access therecovery PIN http://kb.reckon.com.au/issue_view.asp?ID=5722...
  • 1 me too
  • 0 replies
  • Article
Photo of Rav
“Invalid Company Information error” in Govconnect STP when submitting pay events from Reckon Accounts Business & Hosted
Why do I get a 'Invalid Company Information' error when lodging pay events in Reckon GovConnect STP from Reckon Accounts Business (deskto...
  • 3 me toos
  • 5 replies
  • Article
Photo of Mike Paneth
BUG - GovConnect will not prefill $0 balances
I am using Accounts Premier Desktop 2018. I have a company which has not done any transactions this quarter and has zero balances in all...
  • 1 me too
  • 0 replies
  • Problem
Photo of Margaret Hill
Can I install accounts premier on an ipad?
I have Premier on my desktop is there a way of installing  it on an ipad as well?
  • 1 me too
  • 3 replies
  • Question