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Photo of Andrea McGregor
Emailing Invoices
Recently I have had a problem with emailing invoices - the invoice has been sent to the wrong email for a different customer. This has ha...
  • 3 me toos
  • 2 replies
  • Question
  • Answered
Photo of suzie
Super info not appearing on new employees payslip
I added a new employee and added the super info in by double clicking the employee and entering the super info in the Payroll tab and com...
  • 1 me too
  • 0 replies
  • Question
Photo of Rav
Single Touch Payroll: Pre-release WEBINAR - 25 June (Don't miss this!)
SINGLE TOUCH PAYROLL: PRE-RELEASE WEBINAR The new ATO reporting obligation Single Touch Payroll (STP) is coming soon. Are you aware of...
  • Rav, 4 hours ago

  • 1 me too
  • 0 replies
  • Article
Photo of Toni
HELP !!!!!!!! PRINT FUCTION UNSTABLE
Cannot print Quotes from Chrome - has anyone got ideas - We can print all other reports/invoices/statements etc - if we try to print a qu...
  • 1 me too
  • 3 replies
  • Problem
Photo of SR
EVERY TIME I PRINT I HAVE TO LOG BACK IN........
IS ANYONE HAVING AN ISSUE WHEN THEY PRINT? EVERY TIME I PRINT SOMETHING WHEN I GO BACK TO MY MAIN SCREEN I HAVE BEEN LOGGED OUT, THEN HAV...
  • 1 me too
  • 7 replies
  • Question
Photo of Jacki Dwyer
Is it possible to view and work on 2 different accounts at the same time
I would like to have 2 company files opened at the same time
  • 1 me too
  • 2 replies
  • Question
Photo of Anthony
GovconnectAS.exe has stopped working
When I try and lodge my BAS, and I get to the prefill stage, I press on the prefill button and it comes up with that it was successful, t...
  • 1 me too
  • 2 replies
  • Problem
Photo of Reckon FAQs
BankData - Yodlee Feed Status
  • 2 me toos
  • 1 reply
  • Article
Photo of Han Banan
remote clipboard function - not working
The clipboard function has stopped working. Whilst I can still copy and paste within Reckon (the clipboard does not pop up as normal) but...
  • 1 me too
  • 1 reply
  • Problem
Photo of Toni
NZ Hosted slow today - and keeps going to black screen
Is there any know issue today?? - very very slow and keeps going to black screen - disconnects then reconnects - not losing work but very...
  • 1 me too
  • 2 replies
  • Problem
Photo of Retro Rack Global
"It appears that your user name or passwords have been tampered with, you may have trouble logging in".
On Friday this message popped up "It appears that your user name or passwords have been tampered with, you may have trouble logging in". ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Rav
PLANNED MAINTENANCE - Reckon Accounts Hosted (23 June 2018)
Hi everyone,   Reckon Accounts Hosted will be undergoing scheduled maintenance this weekend. Maintenance will be carried out between: 9:...
  • 2 me toos
  • 1 reply
  • Announcement
Photo of Brianna Galletly
sales invoices with ncg code
Hi, I'm using Reckon Accounts Hosted.  I have to enter a Sales Invoice that includes:  - "Receipts Income" with FRE code - Negative "Serv...
  • 1 me too
  • 1 reply
  • Question
Photo of Leanne
How to set up an employe with a 462 visa
Hi Can anyone help on how to set up an employee who is on a working holiday. We have ticked the working holiday box but are not sure on w...
  • 1 me too
  • 1 reply
  • Question
Photo of Judith Goatley
I can't open Reckon Accounts Hosted 2018
The server encountered an error processing the request. See server logs for more details.
  • 1 me too
  • 2 replies
  • Problem