Conversations

Conversations 1 - 20 of 22
Photo of Andrew
Account balance has changed from 2 weeks ago but can't find source in audit trail
I printed out a balance sheet a 2 weeks ago, and have made a few changes to older transactions since.  Now when I reprint the balance she...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Ben Laycock
Is there a way to do a sales by item summary report on Group names/numbers?
  • 3 me toos
  • 2 replies
  • Question
Photo of Steve Rowe
Changing 'Inventory Part' to 'Inventory Assembly'
Hi there  :-) We've got a client using Reckon Accounts Hosted.  They manufacture and sell approx 50 products - these are currently config...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Andrew
Sundry (misc) sales items - Should they be Inventory or Non-inventory?
We have a "SUNDRY" sales item setup for when we get in a one off product for a customer.This would be an item we would not normally stock...
  • 1 me too
  • 9 replies
  • Question
Photo of Andrew
Report won't sort by Address column (Accounts Premier)
With Accounts Premier 2017, I am running a fast report on my "Cash Sale" customer to try and find a name of a customer. I use the "Cash ...
  • Andrew, 5 months ago

  • 1 me too
  • 0 replies
  • Problem
Photo of Andrew
All Eftpos sales and refunds are done as one transaction each day, not sure how to process these in Reckon Accounts
With Accounts Premier 2017,,, All Eftpos transactions (sales and refunds) are processed as a single transaction each day.  I currently m...
  • 1 me too
  • 1 reply
  • Question
Photo of Andrew
Cash accounting basis - using a credit to pay an old invoice puts tax in wrong tax period
With Accounts Premier... I never received a bunch of March invoices from a supplier until May (had been charged to another customer by m...
  • 1 me too
  • 2 replies
  • Problem
Photo of Andrew
On Purchase Orders can I make the "Rate" GST Exclusive? (Accounts Premier 2018)
With Reckon Accounts Premier 2018: As per the title, when I create a purchase order the "Rate" column is GST inclusive. I can't seem to ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Andrew
Negative values in bank transaction rule allocations not allowed?
I have a memorised transaction setup for our loan interest which credits the interest expense account and debits the RWT withholding tax ...
  • 1 me too
  • 4 replies
  • Question
Photo of Andrew
Reckon Accounts Premier creating multiple (duplicate) backup files
I have Reckon Accounts Premier 2017 set to do automatic backups when closing.  As you can see on screenshot, more than one copy of the AB...
  • 1 me too
  • 3 replies
  • Question
Photo of Andrew
List of changes to Reckon Accounts 2017?
I have just upgraded from Reckon Accounts 2016 to 2017 and can't seem to find a list of changes/improvements for the new version.  Is the...
  • 1 me too
  • 3 replies
  • Question
Photo of Andrew
Invoices sometimes print 2 x copies when using print preview (Reckon Accounts Premier)
When I print an invoice just using the print button I get just one copy, but if I check the print preview first, then 2 copies get printe...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Andrew
Is there a setting which requires that a quantity be entered on an invoice? (Accounts Premier)
With Accounts Premier - When entering items on an invoice, it is OK to leave a quantity blank.  Is it possible to force the user to enter...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Andrew
Is it possible to search for a one off name entered into the "Sold To" field on an invoice
With Reckon Accounts Premier, I sometimes enter the customers name in the "Sold To" field on an Invoice or Sales Receipt incase needed it...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Andrew
Reckon Accounts doesn't remember Purchase Order template that was used last
With Reckon Accounts Premier... It looks like there is no setting to choose a default template for Purchase Orders.  Instead the program ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Andrew
Bank data import - not all transactions are importing
I have been using Bankdata to import transactions for about 6 months now in Reckon Accounts Premier.  But about 80% of the time, there ar...
  • 1 me too
  • 3 replies
  • Problem
Photo of ARC BookKeeping
Why is the word 'Standard' automatically printed on the last line in a delivery docket & Packing Slip? and any one found a way to remove it?
I have a client that is annoyed that this little word automatically is on the printed version of all his delivery dockets & packing slips...
  • 1 me too
  • 3 replies
  • Question
Photo of Andrew
Can't match transactions due to single bank deposit showing as 2 separate cheques on bank statement
I can't work out how to match some transactions that I have downloaded using bankdata. 2 x cheques have been banked, and the deposit sho...
  • 1 me too
  • 5 replies
  • Question
Photo of Andrew
Writing a cheque for misc expenses - do I have to add the payee to contacts?
It seems it is not possible to write a cheque without adding the payee to the supplier list?? For misc expenses from one-off suppliers w...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Jason
Emailing asks for password
Using Reckon Accounts Premier 2016.  Exchange server is set up to allow relay from internal addresses without authentication.  Have teste...
  • 1 me too
  • 2 replies
  • Question