Conversations

Photo of Angela Brown
Reckon Elite - Significant lag in opening tax returns once you right click them
We're finding a signficant lag time in opening tax returns in Reckon Elite.  Is this a common issue or possibly something to do with runn...
  • 1 me too
  • 1 reply
  • Problem
Photo of Rav
Unable to resize columns on invoice or other templates in Reckon Accounts Hosted
I’m unable to resize my column size on my reports and/or any invoice or other transaction templates. How can I fix it? Please see this K...
  • 1 me too
  • 10 replies
  • Article
Photo of Rav
*RESOLVED* Reckon Accounts Hosted launch issue (30 June 2018)
Hi everyone, We're aware that some users are experiencing issues logging into Reckon Accounts Hosted at the moment. This issue is only ...
  • 4 me toos
  • 58 replies
  • Problem
  • Solved
Photo of Angela Brown
Unable to connect - Reckon Hosted
All Im getting is a black screen with a few yellow and a few white boxes and the message in red "unable to connect to the WebConnect serv...
  • Angela Brown, 5 months ago

  • 2 me toos
  • 0 replies
  • Problem
  • Archived
  • Merged
Photo of Angela Brown
Missing Shared Folders
Even if/when I get pass the black screen option ( walk away for 20mins and eventually sometimes it logs in ) Im missing most of the share...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Rav
Reckon Accounts Hosted Black Screen Issues - 11 & 12 May 2017
Hi everyone, Some users are currently experiencing black screen issues while attempting to access Reckon Accounts Hosted. Our support a...
  • 1 me too
  • 25 replies
  • Problem
  • Solved
  • Archived
Photo of Angela Brown
Black Screen still - 13th May
Black screen again this morning..  is there any update?
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Kylie Austin
Is anyone else getting disconnected from Reckon today?
Using Reckon Accounts hosted 2017 and keep getting disconnected, two other people in this business are also finding this is happening.  S...
  • 2 me toos
  • 18 replies
  • Problem
  • Solved
  • Archived
Photo of Angela Brown
Missing Shared folders
I've just gone to Q:\ to open a shared client file - and the whole shared directory is missing.  I still open the file from the "recently...
  • Angela Brown, 2 years ago

  • 1 me too
  • 0 replies
  • Problem
  • Archived
  • Merged