can't print invoice reckon from Safari
Try for about an hour to print a simple invoice from reckon hosted inside Safari. Been using Reckon since 2007. So not a novice. Safari h...
Ashley Joyce
Joined on July 24, 2014
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Unable to log in - Reckon Hosted
When selecting to log into our accounts - rather than sending us to the log on screen, it comes up to this screen. 2 out of 3 users in ...
Reckon One and Accounts Hosted API integration now available!
We are very excited to announce that both our Reckon One and Reckon Accounts Hosted cloud systems now have API connections available, mak...
Reckon Accounts Hosted 2015 Decommission - 16 August
Hi everyone, Accounts Hosted 2015 will no longer be available as of Tuesday 16 August 2016, 2PM (AEST).
If you are still currently usi...
Customised email header on invoices emailed
Hi there, Does anyone know of a way, perhaps similar to a mail merge, where the standard email header can be created in preferences, that...
Yodlee ID for bank feed
I'm using Reckon Hosted and trying to setup my bankfeed using a Yodlee Small Business account. My financial institution is CBA netbank. ...
Log Out due to Inactivity
I was in the new Reckon Accounts Hosted and working on entering staff times. I have an issue with the tab going the wrong way which is fr...
How to import QIF in new version of Hosted?
Hi there, With the release of new version of Reckon Hosted. I cannot import now my bank statements (qif file) saved in my local pc. I t...
printing
I cannot get my accounts to print? Have tried everything on the video.
Hosted Login Issues
Login Issues are being reported by users this morning and are currently being investigated by our IT Team. My apologies for the inconven...
Black Screen when launching Accounts 2014 in the new Accounts Hosted
Hi Everyone,
Some users are encountering a black screen when launching
Reckon Accounts Hosted. Please note that this is an unexpected...
Copying and pasting into Reckon Accounts Hosted
I used to be able to copy and paste to and from fields in Reckon Hosted. It seems you can't do this with the new version. Is this somet...
Copy & Paste
Since the update on weekend in Accounts Hosted I cannot copy and paste from excel/word/email in to Reckon. Eg trying to copy past a nam...
The best advice for Reckon Accounts Hosted 2014 - Make sure your browser is clean!
Now that Reckon Accounts Hosted 2014 is purely based in the browser using HTML5, it really is like any other website you might access on ...
Can not log in on iPad
When I try logging in with the new super duper release on my iPad all I get is a black screen. How frustrating , any help would be
...
Logging out after about 20 - 30 seconds of inactivity - THIS IS NOT ACCEPTABLE!
Now that I am finally in, I find that the account logs you out if there is no activity... Dear John / RECKON support, could you please e...
Why cant I print direct to my printer?
Why must I now print via pdf? This seems to another step in a process that already takes too long......
Up and running again.....
8am NZ time logged in , working, no data lost. Big relief after a very frustrating day yesterday. Please announce updates in the future f...
Black screen to white screen to black....whats next Reckon?
Yesterday I was experiencing a black screen. I made numerous attempts at logging in and finally it worked. This Morning I woke up and i...
Well this is a mess, isn't it. All I see is a black screen. Client unable to even get that far.
Unable to log in means unable to do any work, which means unable to earn any money. This is absolutely unacceptable, especially at the pr...