Conversations

Conversations 1 - 20 of 272
Photo of Janine
Payslip super fund name incorrect
When I print (or send) payslips for one employee the super fund name is incorrect. I have checked the payroll item, and the employee deta...
  • 1 me too
  • 4 replies
  • Question
Photo of Nicole
Leave accruals
We started using Hosted 2018 for our payroll this financial year.  I entered the leave balances as at the new pay year, but the accruals ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Lee
How to receive Rental Payments, net of Real Estate Commission
I'm using Accounts Hosted.  We have rented a property using an Agent. The Agent takes a one-off commission payment upon the tenant signi...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Lynne
Employee Leave Accruals gone crazy - Reckon Accounts Premier: Contractor Edition 2016
Our employees accrue RDO's (Roster days off) and Saturday RDO's on a weekly basis (as well as the normal Personal Leave and Holiday Leave...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of Paul Mason
Changing back to Desktop
Im Thinking next year to change back from Hosted to Desktop, will I expect any issues transferring my data 
  • 1 me too
  • 6 replies
  • Question
Photo of Antoinette French
I want to email the payslips to employees but when I select 'Select Forms to Email' Payslips there is nothing there! What am I going wrong?
Have processed payroll in Accounts Hosted.  I want to email the payslips to employees but when I select 'Select Forms to Email'  and the...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Maria
Payroll - Withholding an allowance
Is it possible to withhold an employee's allowance and pay it out once it accumulates more? Eg: Tool allowance for an apprentice is $31....
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Kevin
Praise for Kevin Russell
Thank you Kevin for again coming to my rescue with your wisdom and patience . It is so great to get help so quickly. You’re a champ!!!
  • 1 me too
  • 1 reply
  • Praise
Photo of Willem
Reckon Accounts Hosted 2018 R2 - Trail balance/Reports - *overflow* error
Posted the below some two weeks ago. Trial balance, detailed transaction listing and other reports are displaying an *overflow* message i...
  • 1 me too
  • 2 replies
  • Problem
Photo of Saint Pauls Boronia
Can anyone tell me where the Reportable Fringe Benefits amount figure on the payment summary is generated from?
Can anyone tell me where the Reportable Fringe Benefits amount figure on the payment summary is generated from? I have an amount on one...
  • 1 me too
  • 2 replies
  • Question
Photo of Nancy
Cannot Print
Since yesterday we have been unable to print, there are no popup blockers on and we have tried saving a PDF first and that does not work ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Ashu
Payment Summary not showing FBT Correctly
Hi.  My Payment Summaries are not showing the correct FBT Amount.  I am putting in Grossed Up Value in Employee's Cheque before 31st Marc...
  • 1 me too
  • 13 replies
  • Problem
Photo of Ife Awonusi
PAYG Payment Summary
Hi, in relation to the PAYG Payment summary - With the new slot that asks on the Payment Summary 'Is the employer exempt from FBT under ...
  • 1 me too
  • 3 replies
  • Question
Photo of Sue Jones
OVERIDE PAYMENT SUMMARY FIGURES
How can I override PAYG Payment Summaries figures
  • 1 me too
  • 12 replies
  • Problem
Photo of Carolyn Accounts
Contractor Super:
Contractor Super: I have an employee who manages some tennis lessons as well and invoices us for the lessons. I am to pay Super on thes...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Rav
*RESOLVED* Reckon Accounts Hosted launch issue (30 June 2018)
Hi everyone, We're aware that some users are experiencing issues logging into Reckon Accounts Hosted at the moment. This issue is only ...
  • 4 me toos
  • 58 replies
  • Problem
  • Solved
Photo of John Friebel
Unable to connect to the WebConnect server
Why do I receive "Unable to connect to the WebConnect server" error when trying to connect to Reckon Accounts?
  • 3 me toos
  • 3 replies
  • Problem
  • Not a Problem
  • Archived
  • Merged
Photo of Kandy
salary sacrifice in annual leave pay
I am trying to process a pay for an employee who salary sacrifices some of their pay and is taking 3 weeks annual leave. (I will be payin...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Kylie
Pay Slips remove Employees Bank Account Details and Superannuation Number
I have an employee that wants there Bank Account Details and Superannuation Number taken off the pay slip that we provide. Can this we do...
  • 1 me too
  • 1 reply
  • Question
Photo of Joy Jackson
super wont accumulate and if I do it manually it adjusts tax rate .......any thoughts on what I may have missed here ?
  • 1 me too
  • 3 replies
  • Question
  • Answered