Employee tax HELP debt
Hi all, I have an employee that is questioning that his HELP debt tax has not been withheld and sent to the ATO. I have rechecked his emp...
Debbie McPherson
Joined on June 30, 2014
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GovConnect STP Update - Submission status improvements
Hi everyone, We’re making some changes to Reckon GovConnect STP to assist in identifying the status of Single Touch Payroll submissions ...
Emailing Payslip Error
Hi all,When I go to email payslips I firstly select the correct dates ( 1 week cycle) then it goes through to email forms section. Here e...
single touch payroll - 1st lodgement
Hi, I am just about to lodge my first STP reports in Payroll Premier 18/19; however, when i run the STP screen the figures listed are al...
Invalid Company Information Error when uploading a pay event to GovConnect STP
After many times trying from information on the KB we finally had success by first matching our Company information in the Reckon Portal ...
Single Touch Payroll error in amounts
Hi everyone, My laundry and travel allowances are reporting in the STP Reckon site as allowances not gross. Is this OK?
Software I/D
Hi all, I cant seem to find my Software id for ato access manager to register Reckon to the ATO. Where do I find this number?
2018 tax tables update, the current one is still the 2017 old one 1718262 realeased in 2017
We just instlalled 2018 Reckon Accounts Premier however the tax table is still carrying on the old one 1718262 which was realese in July ...
lodging STP when not here
Hi all, ATO has stated that STP MUST Be lodged at the same time as payment to any employee. Often pays are processed early and the dates ...
wage did not create an aba file
Help! I am using Reckon Premier 2017. I have discovered that 1 pay from a pay run of 30 on just one pay day in January did not create an ...
Fast Reports - error
Fast Reports - error. Hi all - I am having a reporting error with Fast Reports that I generate from the chart of accounts. It seems to on...
Error in Payment Summaries
Error in one Payment Summary - Reckon accounts Premier - One of my employees Payment Summary does not show ALL the salary sacrifice in th...
How do I account for a payment that has more GST in it than 10%.
How do I account for a payment that has more GST in it than 10%. It is the first payment of a loan that the GST coponent is all in the fi...
BAS online lodgement Auskey
Is it possible to upload my BAS directly to ATO through auskey if I use Reckon Accounts desktop not Hosted? I have successfully lodged my...
I have Reckon Accounts Plus 2014. How do I upload payment summeries through Auskey. I cant find gov connect
EmpDupe File
Hi - Does anyone know how to attach a contact ph number and supplier contact number to an Empdupe file? I am new to Auskey and when I tr...
Discrepancy on Reportable Super on Employment Summary
I have just installed Premier 14/15. I am in the process of doing payment summaries for employees. One employment summary does not have ...