Conversations

Conversations 1 - 20 of 670
Photo of Edwin Heywood
Personal Plus refusing original installation key
Its Friday in Adelaide and I still cant use Reckon PP 2019 refuses the original Instalation key Edwin Heywood Note: This conversation w...
  • 1 me too
  • 5 replies
  • Question
Photo of A Balancing Act
Rename or move folders within Q Drive in Hosted
Hi there, I'm talking about general folders - not the folders that have QBW files in them.  I have folders within Q drive that I use for ...
  • 1 me too
  • 2 replies
  • Question
Photo of Steve Riedel
Need to fix error 6175, 0
I have tried to load up QB Quickbooks 2012/13 on my windows 7 & this error comes up 6175, 0 database server is not responding. I have not...
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  • 1 reply
  • Question
  • Answered
Photo of Dot Newman
error code 14538 69662
Hello, When I try to enter a transaction I get this error code and it says it must close. Very frustrating. Any help would be appreciated...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of David Black
Does Reckon Accounts Enterprise 2018 support Bank Feeds?
  • 1 me too
  • 11 replies
  • Question
Photo of Caroline
deleteing downloaded files
I have a huge amount of files sitting in my Download Q drive that I no longer need and would like to delete as they get in the way when l...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Peter Lang
Personal Plus 2017 - how do I set up connection to ANZ share investing?
I have just started an ANZ Share Investing account.  Reckon PP 2017 says I can use Web Connect and it will set up a account in Reckon PP....
  • 1 me too
  • 4 replies
  • Question
Photo of anna
Frustration!!
I am currently running Reckon Accounts 2013 running on XP operating system - yes I know it is old but it worked very well.  Now have just...
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  • 5 replies
  • Problem
  • Not a Problem
  • Archived
Photo of jennifer byrne
Cannot log in after giving accountant external access
I set up the accountant with external access yesterday with user id and password. This morning I cannot login. The accountant could get i...
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  • 3 replies
  • Problem
  • Not a Problem
Photo of Maria Pellicano
do I need to call Recon to get a new registration number to reactivate my old quick books?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Shelley
Account Expired - URGENT HELP
Account expired?  Just tried to log in to Reckon Hosted and it is saying my account has expired.  I have tried calling Reckon support how...
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  • 5 replies
  • Question
  • Answered
Photo of Michael
Reckon Accounts Personal 2018 Installation Key
Can customers with an annual license download Reckon 2018?  My product renewed Dec 2017 is "Reckon Accounts Personal Plus 2018 Annual Lic...
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  • 3 replies
  • Question
  • Answered
Photo of ROSEMARY PARR
Every time I open my payroll I have to restore the backed up files.
Every time I open my payroll I have to restore the backed up files. I've just done the upgrade to payroll premier 2019 and it still comes...
  • 1 me too
  • 4 replies
  • Problem
Photo of KK
If i buy new reckon personal for windows 10 can i transfer existing data from my reckon personal 2011 which operated on windows 7
  • 1 me too
  • 1 reply
  • Question
Photo of Hank Vander Zee
is anyone else having an error dialogue with C=47 ????
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Jenny M
STP report error message
STP Error when uploading report in Payroll Premier - help! When trying ti upload my payroll report for today's pay I keep getting the fo...
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  • 2 replies
  • Problem
Photo of Tony West
Please contact the tax office
STP issues. I have an error telling me to contact the ATO.  ATO no help still waiting five days later. The fact we have not been able to ...
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  • 5 replies
  • Question
  • Answered
Photo of nicole Topp
I have been on hold for two hours and the call back setting on the members area is not working
I have been on hold for two hours and cannot activate the call back request.. The employee payment summaries ...one employees total gross...
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  • 3 replies
  • Question
Photo of Priscilla Ognenis
new server
Since the server crashed on June 30 and Reckon moved to a new server July 1, each time I have logged on and entered my password, instead ...
  • 1 me too
  • 5 replies
  • Question
Photo of Annie
In the chart of accounts, how can I make an inactive account actve again
  • 1 me too
  • 5 replies
  • Question