Conversations

Photo of Gemma
How do I link a fixed asset to a customer job?
I have entered a bill and created a fixed asset as an item, but when I go back into the bill it won't let me link the transaction to a cu...
  • 1 me too
  • 3 replies
  • Question
Photo of Gemma
Protected or Shared Worksheet Error Message
I'm using Reckon Hosted.  I've been exporting to the same excel worksheet for weeks and now an error message is appearing: Excel does no...
  • 2 me toos
  • 7 replies
  • Question
Photo of richard
Company information is valid
I have been successfully uploading payroll files since inception. I have now shared with another user and gone through setting that user ...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Rav
Single Touch Payroll - Reckon GovConnect STP
Single Touch Payroll (STP) is coming into effect from 1 July 2018. To help you be compliant, we have developed a new application called...
  • 2 me toos
  • 28 replies
  • Article
Photo of Gemma
Hourly rate is incorrect on Employee Contact List report
We have modified the Employee Contact List report to include the Hourly Rate field. However the hourly rate that is being reported is no...
  • 1 me too
  • 2 replies
  • Question
Photo of Gemma
How to stop leave accruing on leave without pay?
We have a Leave Without Pay payroll item. The "include in every hour worked" box in the setup is unticked. However, leave is still calcu...
  • 1 me too
  • 4 replies
  • Question
Photo of Gemma
Something went wrong error message: Single Touch Payroll
We're having a problem with STP.  I have shared the STP file with my colleague and he can login no problem, but an error message of "Som...
  • 1 me too
  • 5 replies
  • Question
Photo of Gemma
Including Employee Name with Billable Item Detail on Invoice
We bill our clients for Employee Time spent on a job and use the Billing function through time sheets.  However on the invoice issued to...
  • 1 me too
  • 3 replies
  • Question
Photo of Gemma
Upcoming Leave Report
When we receive a leave request we enter it immediately into the employees time sheet in Reckon.  Is there a report I can run that will ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Gemma
Duplicate existing Reckon hosted company file to use as test environment
I am using Reckon Accounts Hosted. I want to duplicate an existing Company file to create a test environment file.  I want to retain the...
  • 1 me too
  • 3 replies
  • Question
  • Answered