Conversations

Photo of Peter
time out
These system now times out very quickly, this has changed in the last few days. It previously was 2 hours or more. How can this be exten...
  • 12 me toos
  • 40 replies
  • Problem
  • Solved
  • Archived
Photo of Gemma White
Session Timed out
Hi Rav, we have done everything that was asked of us also and it makes no difference my internet is fine as we have many other programs o...
  • Gemma White, 8 months ago

  • 1 me too
  • 0 replies
  • Question
  • Archived
  • Merged
Photo of Gemma White
HelpLine Issue
Just called the HelpLine and the person i spoke to had a very thick Indian accent. In fact it was so bad I was not able to understand him...
  • Gemma White, 8 months ago

  • 1 me too
  • 0 replies
  • Problem
  • Not a Problem
  • Archived
Photo of Gemma White
Reckon Hosted "Session Time Out"
We have an issue for the past 10 days we will be working away in Reckon Hosted and it will go off the screen and "Session Times Out" will...
  • 1 me too
  • 1 reply
  • Question
  • Doesn't Need an Answer
  • Archived
Photo of Gemma White
STP
submitted to ATO last week and have received the following error: ATO Messages The following error messages have been returned from the A...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Jen Beveridge
Single Touch Payroll
When I rang Reckon Support today after about 10 minutes of explaining what Single Touch Payroll was to the support person who answered my...
  • 4 me toos
  • 18 replies
  • Question
  • Answered
Photo of Gemma White
same invoice 2 different totals
I am using Reckon Hosted. I created and printed an invoice last week . Reprinted it today and the amount is different. Have gone through ...
  • 1 me too
  • 1 reply
  • Question
  • Answered