Conversations

Photo of Leshelle
Reckon accounts desktop payroll split run
Does anyone know if I can start a pay run on one day, enter some employee hours, and leave the screen unfinished and come back the next d...
  • 1 me too
  • 8 replies
  • Question
  • Answered
Photo of Ari Gold
STP submission stuck in Submitted status
Hi team, I've been submitting Single Touch Payroll submissions for a little while now but I've noticed their status hasn't changed from ...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Sarah
How can I email paysilps in bulk?
There are about 70 staffs in our company. Instead of click 70 times to email their payslip on by on, is there any other method that I can...
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  • 2 replies
  • Question
Photo of Shisir
KB - Sending email failed message when emailing payslip from PP 18/19
Please check our new KB for Payroll Premier, if you are having an issue on sending payslips on email. http://kb.reckon.com.au/issue_view....
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  • 1 reply
  • Article
Photo of Shisir
KB - Error ‘Something went wrong’, when trying to launch Reckon GovConnect STP
Please check our new KB http://kb.reckon.com.au/issue_view.asp?ID=5704 for Reckon GovConnect STP, if you are getting the error 'Something...
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  • 1 reply
  • Article
Photo of Greg Tenni
Can't submit August STP files
I have uploaded my STP files to the portal, but when I go to submit them, I run into a problem. It asks me which payrun I want to rep...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Greg Tenni
SAFF file format is broken
I am trying to export my monthly super contributions to a clearing house, but the SAFF file produced by Payroll Premier 2017/18 has a bu...
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  • 1 reply
  • Question
  • Answered
Photo of Rav
Payroll Premier 2017/18 - Payslip email issue (3 June 2017)
Hi everyone We're aware of an issue with Payroll Premier 2017/18 where the list of payslips to be emailed are blank or missing few emplo...
  • 1 me too
  • 6 replies
  • Problem
  • Solved
Photo of Rav
What is the End of Year Process for Payroll Premier?
Hi everyone, Please check out our video here for details on preparing for End of Financial Year with Payroll Premier
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  • 1 reply
  • Article
Photo of Greg Tenni
Data migration from Reckon Accounts Premier 2016
We currently have 3 companies running in Reckon Accounts Premier 2016 (desktop). Is there an easy data migration path if we wanted to swi...
  • 2 me toos
  • 3 replies
  • Question
  • Answered