RFBT not showing on payment summaries
I think our RFBT is set up incorrectly because it's not appearing on the payment summaries. Can I correct this retroactively, or do I nee...
Janneia Searle
Joined on April 19, 2017
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I've just realised that Reckon has retained holiday pay hours from a previous pay period incorrectly and I haven't picked it up until now...
Can I turn off the restrictions on working with last FY accounts after creating an Accountant's copy?
As a novice Reckon user, I conscientiously followed the EOFY steps laid out in my trusty Dummies guide book...so I created an Accountant'...
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FBT amounts not showing when Custom Liability Payment created
Setting up the next scheduled payroll, payslips are all in order, showing the correct deductions, but when I go to Create Custom Liabilit...
Holiday leave loading amount repeatedly appearing in paycheque although holiday hours are zero
There is an amount recurring (same amount) for holiday leave loading in every pay I do for one employee even though his holiday hours are...
In recovery of overpayment of holiday leave loading, what is the agency they are paid to?
I have had to set up a new payroll liability item for recovery of holiday leave loading incorrectly paid to an employee, but am unsure ho...
How do I process payroll across 2 financial years?
My next payroll will include the end of this financial year and go into the next one. How do I process it to make sure that the informati...
Reconciliation of Payroll Liabilities account showing some recent negative figures.
I made a number of mistakes while making changes to payroll liability amounts and I've been looking at the account to try to sort them ou...
Mistakenly deleted superannuation payments for last month. How do I re-enter?
Hi! I have incorrectly deleted the superannuation payments for last month, thinking that I'd duplicated them. I know that I have to re-en...
Staff benefit payroll deductions showing zero balances in liability balances reports despite being recorded on the pay cheques
Following my dilemma with this issue last week, I started going through recent pay periods to create some custom liability payments for s...
staff benefits payable and super are no longer visible in transactions despite being on the paycheque
After making some minor changes to payroll, staff benefits payable and super are no longer visible in transactions and the cheque account...
Processing returned staff benefit payment made to wrong bank account & subsequent correct deposit
Hi! I recently paid a staff member's fringe benefit (we're a charity) to the wrong bank account. It has been returned, and I've made the ...