Conversations

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Photo of Jay Garland
bank feed data duplicated
Every now and then, bank feed data is downloaded twice. Is there a simple way to delete data that's been downloaded a second time?  My c...
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  • 4 replies
  • Question
Photo of Jay Garland
Backup B:\ drive missing
For the past week, when I've gone to backup my Reckon Hosted account file, the B:\ drive is missing and I can't save my backups. I've con...
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  • 10 replies
  • Question
Photo of Jay Garland
Rebuild Data on Backup
Everytime I backup my data, it REBUILDS the database first. It's only started doing this and there is no checkbox for REBUILD in the save...
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  • 4 replies
  • Question
  • Answered
Photo of Jay Garland
28 Degrees Credit Card
What is the current protocol for setting up a 28 DEGREES card? Do I use CREDIT CARD or CHEQUE or SAVING when setting this up? Does the ca...
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  • 3 replies
  • Question
  • Answered
Photo of Jay Garland
nab online banking feed
Every month when I go to reconcile my nab credit card I have a problem. I resolve it, then the next month I have a different problem. It'...
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  • 3 replies
  • Question
  • Answered
Photo of Jay Garland
Duplicate invoice payment
A customer usually part-pays their invoices (which I can manage and process correctly in Reckon Hosted). The problem is they made two par...
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  • 1 reply
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Photo of Jay Garland
Online banking > bankdata import
I have two accounts that use YODLEE: AMEX and a business card linked to my nab account. The AMEX always work fine, however the nab busine...
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  • 4 replies
  • Question
  • Answered
Photo of Jay Garland
Company Snapshot Filters
In the COMPANY SNAPSHOT pane, it list PREV YEAR INCOME COMPARISON and PREV YEAR EXPENSE COMPARISON. The figures though are for calendar y...
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  • 3 replies
  • Question
Photo of Jay Garland
Undeposited Funds
I needed to transfer money from BANK ACCOUNT A to BANK ACCOUNT B and the funds sat in a holding account for a week. I don't wish to recor...
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  • 3 replies
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  • Answered
Photo of Jay Garland
referral program
Does Reckon have a referral program? I often recommend Reckon to my business associates and the other day someone asked for my referral c...
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  • 1 reply
  • Question