bank feed data duplicated
Every now and then, bank feed data is downloaded twice. Is there a simple way to delete data that's been downloaded a second time? My c...
Jay Garland
Joined on August 28, 2016
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Backup B:\ drive missing
For the past week, when I've gone to backup my Reckon Hosted account file, the B:\ drive is missing and I can't save my backups. I've con...
Tracking Cryptocurrency Purchases
When I use some business money to invest in cryptocurrencies, how should these be tracked in Reckon Hosted? I'm assuming a bank account i...
Are there any plans to make an incoming payment watcher for cryptocurrencies such as Ethereum and Bitcoin?
I use these almost exclusively in my business and would love to be able to reconcile these on the blockchain.
Bank Feeds not working (again)
I went to download my bankfeeds only to get an error. I called the support number and it's "outside of business hours" so there was no-on...
Access to Accounts Hosted data file for expired subscriptions
Can you please advise how many years Reckon keeps an Accounts Hosted data file once a subscription lapses? (I have a client who migrated ...
Mobile app to track expenses in ACCOUNTS HOSTED
I use ACCOUNTS HOSTED and while I know RECKON ONE has an app, is there an app for ACCOUNTS HOSTED and if there is, can this app be used t...
How do I delete duplicate bank feeds on Reckon Hosted
I have duplicate bank feeds from the previous month that have been reconciled. How do I delete them from the online banking feeds?
can I customize the company snapshot by class
I have two companies running out of the one file divided by class, can I separate the two companies in the company snapshot
Rebuild Data on Backup
Everytime I backup my data, it REBUILDS the database first. It's only started doing this and there is no checkbox for REBUILD in the save...
28 Degrees Credit Card
What is the current protocol for setting up a 28 DEGREES card? Do I use CREDIT CARD or CHEQUE or SAVING when setting this up? Does the ca...
Report on INP tax code
I need to run a report that shows all transactions using a specific tax code. How do I do this?
nab online banking feed
Every month when I go to reconcile my nab credit card I have a problem. I resolve it, then the next month I have a different problem. It'...
Duplicate invoice payment
A customer usually part-pays their invoices (which I can manage and process correctly in Reckon Hosted). The problem is they made two par...
Online banking > bankdata import
I have two accounts that use YODLEE: AMEX and a business card linked to my nab account. The AMEX always work fine, however the nab busine...
Invoice request for closed period
A company has been paying me weekly payments for my services (as a commission bonus they calculate). I've been processing payments as a G...
Splitting GST allocations when receiving invoice payments
I have some invoices I've raised for a company that has a policy of paying the invoice in two payments. One payment is the non-GST compon...
Company Snapshot Filters
In the COMPANY SNAPSHOT pane, it list PREV YEAR INCOME COMPARISON and PREV YEAR EXPENSE COMPARISON. The figures though are for calendar y...
Undeposited Funds
I needed to transfer money from BANK ACCOUNT A to BANK ACCOUNT B and the funds sat in a holding account for a week. I don't wish to recor...
referral program
Does Reckon have a referral program? I often recommend Reckon to my business associates and the other day someone asked for my referral c...