Conversations

Photo of Jenny M
GovConnect not working in Accounts Desktop
Hi all, I have been trying to lodge my BAS via the GovConnect in Accounts Business Range desktop this morning and I keep getting this err...
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  • 2 replies
  • Question
  • Answered
Photo of Linda
STP file upload error
The following error message appears when I try to upload my STP file:  instance.EmployeeData[30].Detail.Email is not any of [subschema 0]...
  • 2 me toos
  • 8 replies
  • Problem
Photo of Jenny M
STP report error message
STP Error when uploading report in Payroll Premier - help! When trying ti upload my payroll report for today's pay I keep getting the fo...
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  • 2 replies
  • Problem
Photo of Jenny M
Reckon Gov Connect BAS Lodgement - Errors
Hi,  I have tried lodging my April - June 2018 BAS today via the Reckon Gov Connect in Reckon Accounts 2018.  The prefill does not seem t...
  • Jenny M, 5 months ago

  • 1 me too
  • 0 replies
  • Problem
Photo of Jenny M
Reckon Help Line - on hold for 1hr and a half so far..........
I have been on hold for an hr and a half so far to Reckon Tech support for Payroll Premier...I understand that its a very busy time of ye...
  • 3 me toos
  • 9 replies
  • Question
  • Answered
Photo of Canbelto Ray
Help installing Payroll Premier 2018 2019
Hi I have downloaded the 2018 2019 from the Members Section but there is nowhere I can find my Installation Key Code. Can someone help p...
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  • 3 replies
  • Question
  • Answered
Photo of Monica
2018 tax tables update, the current one is still the 2017 old one 1718262 realeased in 2017
We just instlalled 2018 Reckon Accounts Premier however the tax table is still carrying on the old one 1718262 which was realese in July ...
  • 2 me toos
  • 8 replies
  • Question
  • Answered
Photo of Jenny M
Payroll Premier 2018/2019 Version - new PAYG Tax scales not updating
Hi, I have just downloaded and installed the new Payroll Premier 2018/2019 version and the new updated PAYG Tax Scales have not carried a...
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  • 5 replies
  • Problem
  • Solved