Conversations

Conversations 1 - 20 of 62
Photo of JO-ANNE
Gateway failure error message
Just got this error when I logged in through Internet Explorer, trying to use a different platform to solve our operating issues. It hasn...
  • 1 me too
  • 1 reply
  • Problem
Photo of JO-ANNE
Cut and paste from RA Hosted
Up until about a week ago, I have been able to cut and paste from RA Hosted. However, now it is not functioning properly. Having to do it...
  • 1 me too
  • 3 replies
  • Problem
Photo of JO-ANNE
Reckon Account Hosted mutli user
We are currently using our file in multi user and I am having all sorts of problems. Reports are taking over 5 minutes to build, I am get...
  • 1 me too
  • 7 replies
  • Problem
Photo of JO-ANNE
RECKON ACCOUNTS HOSTED LAGGING
Having problems the last couple of days with Accounts Hosted lagging. There is a delay when navigating around. Anyone else having this pr...
  • 1 me too
  • 1 reply
  • Problem
Photo of Anna
Customer Name Issues
Quick Question - I have a client with a very long company name, which doesn't fit on the invoice. They won't pay the invoice without the ...
  • 1 me too
  • 2 replies
  • Problem
  • Not a Problem
Photo of JO-ANNE
INVENTORY SETUP
Item List - type - Inventory part - adding a new stock item, the COGS Account is set but the income Account has to be added. Can I set th...
  • 1 me too
  • 1 reply
  • Question
Photo of JO-ANNE
User Access
Can a user be given "read only"access to a file. We are looking at inventory in particular where a user can only read but cannot make any...
  • 1 me too
  • 1 reply
  • Question
Photo of tania steve hovenden
WARNING
Hi, when I go to sign on to Recon Hosted I get a WARNING MESSAGE  - Your list of user names and passwords appears to have been tampered w...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Peter
time out
These system now times out very quickly, this has changed in the last few days. It previously was 2 hours or more. How can this be exten...
  • 12 me toos
  • 40 replies
  • Problem
  • Solved
  • Archived