Conversations

Conversations 1 - 20 of 579
Photo of Amanda Ludlow
Cant print from RECKON!!!! first screen says its loading then blue icon comes up to say printing then NOTHING!!!
Cant print, and i have printed emails this morning, so not my end ...So frustrating when your running a business and cant even print invo...
  • 1 me too
  • 1 reply
  • Problem
Photo of Saint Pauls Boronia
Accounts Hosted How do I get a tick in the FBT exempt box on my payment summaries
I cannot get a tick or cross in the box on the Payment Summaries showing the employees are FBT exempt
  • 1 me too
  • 3 replies
  • Problem
Photo of Ashu
How do I reduce Gross Earnings by Taxable Value of FBT on Payment Summary
Hi. On Payment Summaries FBT Pre Tax Deductions are in the Gross Earnings. How will I reduce the Gross Earnings by the whole year FBT Pre...
  • 1 me too
  • 3 replies
  • Problem
Photo of Chris Craig-Neal
Hosted - 2018 cant print
Hosted - upgraded to 2018 and unable to print.  Used to use a reckon printer and view as pdf them print choosing our printer. Now says pr...
  • 1 me too
  • 1 reply
  • Problem
Photo of SR
Reconciliation issue with group certificate.......
Hello, My P & L, payroll totals, employee earnings, payroll liability balances and payroll summary reports all balance. However when I ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Avis Louth
terms dropping off suppliers
Has anyone had the issue with Terms dropping off some but not all suppliers? All suppliers are set up as 25th EOM but each month a few 10...
  • 1 me too
  • 2 replies
  • Question
Photo of SAS
Using Reckon Accounts Premier Contractor Edition 2017 - payment summaries issue with FBT
Using Reckon Accounts Premier Contractor Edition 2017 - on previewing the payment summaries most of them have a zero against the Reportab...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Malcolm Gilham
Not sure why no one answers your help lines for technical support, 3 days of not being able to log on.
Not sure why no one answers your help lines for technical support, after 3 days of not being able to log on and despite the community pag...
  • 2 me toos
  • 7 replies
  • Problem
Photo of Bob Claus
I can't print invoices
I upgraded Accounts Hosted 2017 to 2018 a few days ago and now I can't print invoices (I don't know about reports, I haven't tried). Not ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Jake Gardner
set customer to not receive invoices
Is there a setting I can set so when I create an invoice for a specific customer it is selected not to print?
  • 1 me too
  • 3 replies
  • Question
Photo of Ethan
BAS report in Reckon Home and Business 2016 do not populate properly
Hi I just purchased and installed Reckon 2016 and have been learning to populate the slit fields on each transaction line with the differ...
  • 1 me too
  • 5 replies
  • Problem
Photo of Kim Marie Tessieri
I can't email as the payment summaries will only print
Help please I was about to email payment summaries and Reckon just froze ! Had to reboot PC and now all I can't email as the payment sum...
  • 1 me too
  • 8 replies
  • Problem
Photo of Michael Edwards
how do i apply the renewal the software
I have just renewed my software, which is Reckon Accounts 2017.  How do i apply the renewal so i can use the software. the accounts packa...
  • 1 me too
  • 1 reply
  • Problem
Photo of Lesley Alexander
'Unable to create subscription with STP'
I have been unable to lodge two weeks of payroll via STP due to not being able to create a subscription in Reckon GovConnect. After readi...
  • 1 me too
  • 0 replies
  • Problem
Photo of Chloe Whitehead
Unable to log in or get help from technical support through phone or email!
Get the following message when trying to login since the weekend! This page isn’t workinghosted-connectv82.reckon.com is currently unable...
  • 1 me too
  • 2 replies
  • Problem
Photo of Eric Simms
Updating Reckon Accounts Enterprise
I am using Accounts Hosted which I've updated to 2018 and use desktop Enterprise as a back up.  How do i update Enterprise to latest vers...
  • 1 me too
  • 2 replies
  • Question
Photo of Ashu
Payment Summary not showing FBT Correctly
Hi.  My Payment Summaries are not showing the correct FBT Amount.  I am putting in Grossed Up Value in Employee's Cheque before 31st Marc...
  • 1 me too
  • 13 replies
  • Problem
Photo of Daniela
2018 Reckon Hosted - printer not working
Since upgrading to 2018 Hosted, the only printer I can select does not actually print.  Help please!
  • 1 me too
  • 2 replies
  • Question
Photo of Martin Cox
since upgrade i cannot print as print box has reckon printer designated and I cannot change it
Since upgrade cannot print from reckon Hosted as print box had reckon printer designated and it cannot be changedc
  • 1 me too
  • 4 replies
  • Problem
Photo of Bev Kummerow
invoice printing problem
since updating to 2018r2 when trying to print invoices i get a "printer library" message lucida calligraphy is not installed. I now have ...
  • 2 me toos
  • 1 reply
  • Problem