Conversations

Conversations 1 - 20 of 622
Photo of Waterways of Singleton
Email format with business name instead of accountshosted@reckon ?
Hi, is there any way for our emails to send from our business name instead of accountshosted@reckon ? 
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of J White
Report showing invoice details and date of payment
Hi, is there any way to have a report per supplier / customer that shows both the invoice details and the date the invoice was paid / pa...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Daniela
2018 Reckon Hosted - printer not working
Since upgrading to 2018 Hosted, the only printer I can select does not actually print.  Help please!
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Suzanne Fontaine
Invoice Terms _ 30 days after DELIVERY DATE.
Is there a way to set Invoice payment terms to 30 days after DELIVERY DATE.    Quick books appears to only be able to calculate due date ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Andrea McGregor
Emailing Invoices
Recently I have had a problem with emailing invoices - the invoice has been sent to the wrong email for a different customer. This has ha...
  • 4 me toos
  • 2 replies
  • Question
  • Answered
Photo of Sallie S
Unable to print
I am using Reckon accounts hosted on Internet Explorer and since yesterday, have been unable to print reports/invoices etc.  Doesn't seem...
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Karen L Revell
Printer not working
I recently installed a new printer but it will not connect to reckon hosted to print reports etc. The printer drop down box is disabled,...
  • 1 me too
  • 2 replies
  • Problem
  • Not a Problem
Photo of Julie A Langley
Help lost my printer again
cant find my printer and cant print invoices cant remember how i got it back after last update
  • 1 me too
  • 2 replies
  • Question
Photo of Roslyn
Delayed printing time
Is there any chance the length of time it takes to print an invoice or report can be reduced? It is ridiculous that you have to go throu...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Denise Durant
Question: IAS and payroll summary not matching.
Since we upgraded to Reckon Accounts 2018 in July 2018 the monthly cosmetic IAS report for August  PAYG does not match the monthly Payrol...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Peta Britton
symbol displays on printed invoice when not on screen
When creating an invoice from billable expenses, a symbol is displaying on the printed form in the tax column where it should be blank. F...
  • 1 me too
  • 3 replies
  • Question
Photo of Leanne
PAYG calculating on payslip is incorrect
Hi I just posted on here as an employee queried their payg was to high.  I couldn't work out why as in their profile it definitely has  ...
  • 1 me too
  • 4 replies
  • Question
Photo of Mark
Unwanted message on PDF's
Would you please tell me how to create a pdf (for example an invoice), that I want to save to my hard drive so I can email it with a pers...
  • 1 me too
  • 5 replies
  • Problem
Photo of Roslyn
Writing cheques and paying bills without items
Can I use cheques or pay bills without having an Item? We do not sell-on any expenses but don't seem to be able to write a cheque withou...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Gemma
Hourly rate is incorrect on Employee Contact List report
We have modified the Employee Contact List report to include the Hourly Rate field. However the hourly rate that is being reported is no...
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  • 2 replies
  • Question
Photo of Wendy
Reckon Accounts Premier 2016 Desktop - Very slow
Hi, We have Reckon Accounts Premier 2016 Desktop version and lately the main PC that holds the data is VERY slow to open and load the com...
  • 1 me too
  • 5 replies
  • Question
Photo of Caroline
Trust name on all documents since change to STP
Since changing over to STP I have had to change the Company name in the system to match our ABN which in our case is a Trust Name. How ca...
  • 1 me too
  • 2 replies
  • Question
Photo of Tony Chung (AU)
Unable to resize columns
This is not related but I am no longer able to resize columns on reports such as balance sheets etc. This was a problem the last time an ...
  • 2 me toos
  • 6 replies
  • Question
  • Answered
Photo of Chloe Whitehead
Unable to log in or get help from technical support through phone or email!
Get the following message when trying to login since the weekend! This page isn’t workinghosted-connectv82.reckon.com is currently unable...
  • 1 me too
  • 2 replies
  • Problem
Photo of Ruth
AR report is not showing over payments so does not agree with the balance sheet
I am running 2 companies that have the same ABN, they are currently in the one file separated by class.  When I run a combined AR report ...
  • 1 me too
  • 3 replies
  • Question