Conversations

Conversations 1 - 20 of 62
Photo of Vickie Wesolowski
TPAR problem - ACN suppliers
We're using desktop Enterprise 2018. Yesterday was the first time I've had to run a TPAR to submit to the ATO and I came across the probl...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Michael Lee
Unable to install Reckon Account Enterprise
Hi Support I'm unable to install Reckon Account Enterprise 2018 R1, After successfully entering the Key and selecting the install instan...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of John Graetz
Hosted - Automatic deletion of old backup files
There appears to have been an unheralded update to Hosted 2018, well at least I haven't seen anything about it.  Under the options for ba...
  • 1 me too
  • 1 reply
  • Praise
Photo of Janette Hall Houeix
Changing to Accounts 2018
Hi, I'm trying to use the new Quickbooks and the system asks me to do a back up first.  I've tried several times but the backup doesn't w...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Graeme McCutcheon
Two trading names one company
Help ... I am in need to create 2 differing invoices due to 2 differing "trading names" but operate under one company. (hence file one ta...
  • 1 me too
  • 4 replies
  • Problem
Photo of Gary King
Backup fail - where is the phone support when swiching all customers to accounts hosted 2018!
We have bee trying all day Friday, Sat and Sunday to back up or company file to start the switch to accounts hosted 2018 but each time it...
  • 1 me too
  • 2 replies
  • Problem
  • Not a Problem
  • Archived
Photo of Belinda
Payroll Premier 2017/18 - Missing Payslip
Hi.  An employee is missing from payslips but is showing on the Pays Report - Payroll Premier 2017/18. I have checked pay period is corre...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Caron
I am using Reckon Hosted, is there an issue with printing today.
I am using Reckon Hosted, is there an issue with printing today. I have been trying to print invoices and delivery dockets and the print...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Nicky Morgan
Removing duplicate company files
We are using Reckon Hosted and have multiple companies in the system (all different as we manage a large amount of properties with differ...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Mira
Custom Templates - layout & printer settings keep changing without permission since latest upgrade!
Hi,  since the upgrade, the size & layout design settings of my custom templates (invoices, payslips etc) keep changing without my approv...
  • 2 me toos
  • 2 replies
  • Problem
  • Solved
  • Archived
Photo of Toni
Upgrades
Liking the new upgrade,,,,,seems to be alot faster and the printing for me is so so so easy,,,,, We all spend alot of time complaining a...
  • 3 me toos
  • 3 replies
  • Praise
Photo of Mike Paneth
Open Previous Company only shows last file opened in correct location
I go into Premier and work on several companies and during this session I can jump between all files I have opened using "Open Previous C...
  • 1 me too
  • 1 reply
  • Problem
Photo of Sonia English
upgrade to 2007
Quickbooks Premier 2006/2007 needs to be upgraded to 2007/2008 before i can use in Reckon Host
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of sharon
How to extract a aba and eupdub file in PDFs
I have to summit these files for a course I'm doing, how can I get them
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Peanut
Inactive customers
I have just started at a new company and they have hundreds of customers who need to be made inactive. Is there a quick way?
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Anita
multiple Class Lists Issue
I have created a class, which shows up on class list, when i click on the class item, it is correct, when looking at the full class lists...
  • 1 me too
  • 1 reply
  • Problem
Photo of Lyndall
Reckon Hosted - Write cheques, amounts changed
Hi, I have just converted to Reckon Hosted 2017 from desktop version. It all looks the same except when I go to write cheques, put in the...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of Kylie W
unrecoverable error
Reckon  Accounts has experienced a problem and must be shut down. We apologize for the inconvenience. Code:13657 12139. I have logged ba...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of JUSHE
overseas employees
I would like to keep records of salary payment and holiday accrual for our team in China in the employee section without effecting my AU ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Sue Jones
WHY DON'T INPUTS (Purchases) APPEAR IN THE CORRECT MONTH SELECTED WHEN IT IS DATED WITHIN THAT MONTH ON TAX REPORTS ETC
WHY DON'T INPUTS (Purchases) APPEAR IN THE CORRECT MONTH SELECTED WHEN IT IS DATED WITHIN  THAT MONTH ON TAX REPORTS ETC ????
  • 1 me too
  • 3 replies
  • Question