Employee Vanishes in Payroll
This hasn't happened to me before. When I did payroll this morning, one of my employees completely vanished from the list. He's there in ...
Kellie Riek
Joined on September 4, 2014
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Annual Leave Not Accuring
I've taken over accounts for my employer and I've noticed that none of her 3 staff have Personal or Holiday leave accrued even though the...
Add Terms and Conditions to invoices
We are using Reckon Accounts Hosted and want to put our 1 page T&Cs in our estimates and invoices. Is there a way to do it?
How to add logo to payslips and payment summery
I've seen people ask about logos on their payment summaries and payslips. How do I add a logo to these items? I have uploaded our logo to...
Need Help onsite - not remotely
Is anyone familiar with reckon agents or subcontractors who can come out onsite and assist with some questions/tasks our business needs t...
How to change text in email body
We've recently hired someone who now looks after invoicing etc. My name is currently in the email body when we send invoices, quotes etc....
Back Up On External Hard Drive
I would like to provide more back options for our Hosted data in case of any unforeseen errors. My employer gave me an external hard driv...
Connection has been lost
We use Reckon Hosted and share it between myself and my employer. Today, he was using it on his computer and he asked if I had accidental...
Transfer employees to another company file
Is there a way to transfer employee details in between company files? We have two companies and I would like to transfer employees to com...
How do I add text to invoice email?
I knew how to do this before and I've forgotten! How can I add/edit text in the invoice email body so its generic for all invoices? (the ...
Sending PDF document with Invoice
My employer wants to start sending an additional document with the invoices via Hosted. Is there a way we can attach a document (Terms an...
External Copy and Paste
I'm aware you can copy and paste within the Reckon Hosted system, however it won't allow you to copy text from an outside source (like a ...
Any updates with sending payslips?
A few months ago there was an error/glitch when sending payslips via Accounts Hosted. I've been away on leave for 2 weeks and I came back...
Recent Payslips Not Selected
I'm aware a lot of people are having issues with payslips in Reckon Hosted right now. I don't know if anyone is experiencing my current i...
Working out leave taken for employee
I need to work out all leave taken by an employee from the day he started to today's date. Is there a way I can do this in the Report's C...
Asked to Download 2015 Tax Table - Already Have
I get a call from my boss this morning asking me how to enter Reckon. I instruct him over the phone then he tells me I have to update the...
Super did not calculate
I have Reckon Accounts. I was going through our employees and I noticed a new employee who worked for 3 weeks and left due to injury didn...
Decimal points in invoicing
I was shown yesterday that when doing an invoice in Accounts Hosted, and entering the Unit Qty if you type in 5000, you get $50.00 not $5...
Downloaded Reckon Hosted 2015 Update But Cant Find it
I've successfully downloaded the new update for the Reckon Accounts Hosted 2015 Tax Update. I clicked on the download file, followed the ...
Change Name in Email Accounts Hosted 2015
It came to my attention today that when I sent an invoice to a customer, it was sent from 'Accounts Hosted'. To avoid confusion, is there...