Employee Vanishes in Payroll
This hasn't happened to me before. When I did payroll this morning, one of my employees completely vanished from the list. He's there in ...
Kellie Riek
Joined on September 4, 2014
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I've taken over accounts for my employer and I've noticed that none of her 3 staff have Personal or Holiday leave accrued even though the...
Add Terms and Conditions to invoices
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Reckon Accounts Hosted - Login Issue 1 March - RESOLVED
Hi everyone,
We are currently experiencing issues with the ability to login to Reckon Accounts Hosted.
Our IT team is aware of this an...
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Transfer employees to another company file
Is there a way to transfer employee details in between company files? We have two companies and I would like to transfer employees to com...
How do I add text to invoice email?
I knew how to do this before and I've forgotten! How can I add/edit text in the invoice email body so its generic for all invoices? (the ...
Sending PDF document with Invoice
My employer wants to start sending an additional document with the invoices via Hosted. Is there a way we can attach a document (Terms an...
External Copy and Paste
I'm aware you can copy and paste within the Reckon Hosted system, however it won't allow you to copy text from an outside source (like a ...
Any updates with sending payslips?
A few months ago there was an error/glitch when sending payslips via Accounts Hosted. I've been away on leave for 2 weeks and I came back...
Can't email payslips
two weeks ago I could email payslips just fine. Last week my Reckon Accounts Hosted froze completely. When I restarted it I have lost my...
Recent Payslips Not Selected
I'm aware a lot of people are having issues with payslips in Reckon Hosted right now. I don't know if anyone is experiencing my current i...
Forms to Send - Emails Disappearing From Window
I'm trying to send payslips to staff members however in the "Forms to Send" Window, the payslips have disappeared. I use a single use p...
Working out leave taken for employee
I need to work out all leave taken by an employee from the day he started to today's date. Is there a way I can do this in the Report's C...
Asked to Download 2015 Tax Table - Already Have
I get a call from my boss this morning asking me how to enter Reckon. I instruct him over the phone then he tells me I have to update the...