Conversations

Photo of Kylie
First payslip in Payroll Premier 18-19 doesn't send
Have just noticed that when we email payslips the first person on the list their payslip doesn't send comes up with email failed message ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Kylie
STP Report is not matching weekly wages report
My STP report is not matching the weekly wages report it has been out about 25 cents for the past 2 weeks. Does anyone have an answer for...
  • Kylie, 3 months ago

  • 1 me too
  • 0 replies
  • Problem
Photo of Sharon Cowley
terminations
I have three employees that have been terminated since this financial year , I have noticed they are in in STP reports by themselves . Ho...
  • 2 me toos
  • 4 replies
  • Question
Photo of Belinda
Payslips not emailing in Payroll Premier 2018/19
Since we upgraded to Payroll Premier 2018/19 I am not able to email payslips from within the software.  I keep getting 'Sending Email Fai...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Rav
“Invalid Company Information error” in GovConnect STP when submitting pay events from Payroll Premier
Why do I get a 'Invalid Company Information' error when lodging pay events in Reckon GovConnect STP from Payroll ? The Legal Name in you...
  • 1 me too
  • 8 replies
  • Article
Photo of Kylie
Tax File Declaration Lodgement Payroll Premier 18-19
Hi I was told we would be able to lodge tax file declarations electronically with payroll premier 18-19. Just wondering if there is a sep...
  • 1 me too
  • 4 replies
  • Question
Photo of Stephen Williams
Payroll 18/19 opens only after accepting changes to my computer question, is non responsive frequently
when you open the program you get the prompt to allow changes to your computer. When creating pay runs or doing reports it frequently bec...
  • 2 me toos
  • 2 replies
  • Problem
Photo of Julie
The pay history for Premier 2017/18 for each employee has disappeared. I need to make some changes, how can I access this?
  • 1 me too
  • 1 reply
  • Question
Photo of Mayline Lagazo
Payslips Issue - Payroll Premier 2018-2019
Hi, I just processed my first Payroll Premier for 2018-2019 and the payslips cannot be sent by email. I tried fixing it by going to : rig...
  • 1 me too
  • 4 replies
  • Question
Photo of Nicky Wray
Payroll Premier 2018/2019
Can't email payslips, and we did in the 2017/18 version, hasn't created a payslip for one employee but has created a pay. Do you only get...
  • 1 me too
  • 2 replies
  • Problem
Photo of Kylie
Just wondering if you can print double sided payslips in Payroll Premier
Just wondering if you can print double sided payslips in Payroll Premier. I'd like to print the name on one side and then the details on ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Donna
Payment Summaries
How can I print a payment summary for an employee that was paid wages, but no tax?
  • 1 me too
  • 1 reply
  • Question
Photo of Kylie
Payroll Premier 5 digit employee numbers not generating Group Certificates
In the 2018 version Payroll Premier it no longer can handle generating group certificates for employees with 5 digit employee numbers. Th...
  • 1 me too
  • 21 replies
  • Question
  • Answered
Photo of Kylie
Payroll Premier 17/18 can no longer just select one or a couple employee to email payslip
There is an issue where you can no longer deselect all the employee and just select a couple of employees to email their payslip?
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Kylie
Tax File Declaration Single Touch Payroll in Payroll Premier
Just wondering if when the new version of Payroll Premier 2018/19 along with single touch payroll. Will we be able to lodge tax file decl...
  • 2 me toos
  • 2 replies
  • Question
  • Archived
Photo of Kylie
Anyone having trouble emailing remittances with the latest version of Reckon Accounts Enterprise?
Anyone having trouble emailing remittances with the latest version of Reckon Accounts Enterprise? I managed to send 8 and now it comes up...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Kylie
EMDUPE file Wrong doesn't match RESC contributions
For one of my employees the RESC contributions are correct on the group certificate and payroll report but wrong on the EMDUPE file that ...
  • 1 me too
  • 5 replies
  • Question
  • Answered