Conversations

Conversations 1 - 20 of 210
Photo of Kristy Gunn
Help Please! I've lost all of my reconcilliations for 2 years.
I'm using Reckon Accounts Hosted Online helping my neighbour with his book work. I've been reconciling frequently but the last time I che...
  • 1 me too
  • 2 replies
  • Problem
Photo of Melissa Read
Importing iif file for invoices, class field is not working
We have begun using 3rd party software to produce our invoices, and then import the invoices into Reckon (we are on the 2018 desktop vers...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Phuong Do / Reckon Developer Partner
Free utility for Reckon Hosted and Reckon Desktop
Hi all,I have been with the community for quite some time, I have seen many posts asking for something that Reckon Desktop (or Hosted) do...
  • 1 me too
  • 1 reply
  • Idea
Photo of Damon
Wanting a report of Items with zero sales
I'm wanting to generate a report that shows items that have had no sales over x period. Even a full item list with qty sold would be suff...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Carleen
Payslip details
I am using Enterprise 2018, i have a question in regards to when i print a payslip and choose Standard Payslip under the header Super Fun...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Accounts Manager
How to fix an error from 2017 in 2018 where a journal has impacted the bank reconciliation in Reckon hosted
Accounting error but has caused an issue with how to fix in Reckon. Audit has said just fix it in 2018 but how.  The entries show on my b...
  • 1 me too
  • 3 replies
  • Question
Photo of Rebecca
Unable to return( enter to next line) with description in estimates and invoices
Hi,  I have been trying to input estimates and invoices but I have been unable to enter (as in return button) and enter a new sentenace o...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Jo Starling
Unable to verify, rebuild or create portable file - stuck at 0%
Reckon Enterprise R2P, file size 912956Kb We are unable to verify, rebuild or create a portable file. In each instance the process stick...
  • 1 me too
  • 1 reply
  • Problem
Photo of Rachael
File Sharing Error Deleted Company File
I was trying to share my company files in Reckon Hosted with another of our company logins and had some trouble - it kept saying it faile...
  • 1 me too
  • 3 replies
  • Problem
Photo of Ann
Paying Bills Via Credit Card
Hi has anyone had the issue when paying a bill via a credit card then recording this in Reckon that the bill for some reason has a balanc...
  • 1 me too
  • 2 replies
  • Problem
Photo of Allison Randall
POS Administrator location
Upgrading from 2017 to 2018 hiccup.  I have 2 data files.  I operate Accounts and POS Lite.  I began upgrade process only to find need to...
  • 1 me too
  • 2 replies
  • Question
Photo of Felicity
How can I open old Quickbooks files using Reckon Accounts Accounting 2018?
I have several old QuickBooks files (different company files pre 2004) that I am trying to open with Reckon Accounts Accounting 2018.  De...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Sonja Firby
Bank Reconciliation information missing
I am wanting to re-print the 31/03/2018 Bank Reconciliation but can only get back as far as 20/4/2018. Where is the rest of it gone? We h...
  • 1 me too
  • 8 replies
  • Problem
Photo of Neil Clough
Memorised report - modify Fast Report to apply to any account.
I would like to modify the in-built "Fast Report" for an Account in the Chart of Accounts List.If I modify the report and save it, the sa...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Info Tecbo
Can't display Help content properly while trying to learn "How to setup inventory tracking" on Reckon Accounts.
Hi, we are recently trying to use Reckon to manage our inventory. When we open the Help window on Reckons Accounts and search for this to...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of Deb
How to get an automatic future date field
Does anyone know how to get a drop down date field that will automatically put in a date that is 2 weeks time from the date of the invoic...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of Glenda Veale
Emailing portable file
Have asked a customer to email me the portable backup file.  She cannot as the file is too large.  Is there a way around this as I need t...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Julie
Too Much Information recorded on customer statements
There is Too Much Information recorded on customer statements. We only need an invoice date column, invoice number column and an amount  ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Kerry Arch
How do I remove a dodgy deposit?
I have a deposit that is not linked to my bank account.  If I try making the deposit 'void' it just keeps reappearing again.  If I OK the...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of Peter
time out
These system now times out very quickly, this has changed in the last few days. It previously was 2 hours or more. How can this be exten...
  • 12 me toos
  • 40 replies
  • Problem
  • Solved
  • Archived