Conversations

Conversations 1 - 20 of 192
Photo of Roslyn
Emailing Invoices
How can I check if an email has been sent in Reckon Hosted?  Is there a record of this somewhere?
  • 1 me too
  • 2 replies
  • Question
Photo of Brian Keene
Bank reconciliation
I have reconciled my bank accounts to 1 October but because my printrer was out of action I have no record of the 1 September reconciliat...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Kerry Arch
How do I remove a dodgy deposit?
I have a deposit that is not linked to my bank account.  If I try making the deposit 'void' it just keeps reappearing again.  If I OK the...
  • 1 me too
  • 6 replies
  • Problem
Photo of Peter
time out
These system now times out very quickly, this has changed in the last few days. It previously was 2 hours or more. How can this be exten...
  • 12 me toos
  • 34 replies
  • Problem
Photo of David Black
Does Reckon Accounts Enterprise 2018 support Bank Feeds?
  • 1 me too
  • 11 replies
  • Question
Photo of Carolyn
Leave Liability Report vs Leave Accrual Summary
I am currently using the latest version of Reckon Accounts Hosted.  In June this year one of our casual staff members became full time pe...
  • 1 me too
  • 4 replies
  • Question
Photo of Adam Gilbee
Is it possible to create a report that show where Customer details have changed as by a particular date?
  • 1 me too
  • 3 replies
  • Question
Photo of Shanlin
Payslip
New employee started to work for one month, his accrued annual leave is 13.33 hrs, available annual leave should be 0, but  the payslip s...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Stephen
Can't save invoice in reckon enterprise
Running Accounts Enterprise 2018 Desktop • Create a client invoice from estimate  • Then cannot save. Tried all options "Save & Close", "...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Melissa Read
Importing iif file for invoices, class field is not working
We have begun using 3rd party software to produce our invoices, and then import the invoices into Reckon (we are on the 2018 desktop vers...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Nicole
Leave accruals
We started using Hosted 2018 for our payroll this financial year.  I entered the leave balances as at the new pay year, but the accruals ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of monique
Consignment Stock HELP
We currently receive stock on consignment from one of our suppliers. The way we are currently doing this IS NOT working, our COG and SOH ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Leanne
I trialled Reckon Hosted but it wasn't suitable. How do I now get my files back into Reckon Business 2018.
I trialled Reckon Hosted but it wasn't suitable. My internet Connection is too slow. How do I now get my files back into Reckon Busines...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Andrew
Account balance has changed from 2 weeks ago but can't find source in audit trail
I printed out a balance sheet a 2 weeks ago, and have made a few changes to older transactions since.  Now when I reprint the balance she...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Lynne
Employee Leave Accruals gone crazy - Reckon Accounts Premier: Contractor Edition 2016
Our employees accrue RDO's (Roster days off) and Saturday RDO's on a weekly basis (as well as the normal Personal Leave and Holiday Leave...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of Leanne
PAYG calculating on payslip is incorrect
Hi I just posted on here as an employee queried their payg was to high.  I couldn't work out why as in their profile it definitely has  ...
  • 1 me too
  • 4 replies
  • Question
Photo of Sandra Stronach
editing employee paycheque detail
I use Reckon Hosted. I have tried to edit employee paycheque detail to appear the consistent amount but have failed miserably! I tried to...
  • 1 me too
  • 1 reply
  • Problem
Photo of Kathy
Invoice Fraud
Curious to know, last week I emailed a new customer an invoice - the invoice went to their junk email - but the invoice had been changed,...
  • 2 me toos
  • 14 replies
  • Question
Photo of Wendy
how do i apply a payment to general journal entry?
I received reimbursement from a customer for a balance that was previously recorded as a sales discount in error. After entering the addi...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Antoinette French
Was emailing payslips and tried to stop the email but now screen is frozen. How can I rectify this?
Was emailing a payslip but then realised multiple payslips were ticked after I hit send. Tried to stop the email but now the screen is fr...
  • 1 me too
  • 1 reply
  • Question
  • Answered