Conversations

Photo of emma
STP in Reckon Desktop
We have forgotten to report one of our STP events.  When I go into Employees > Process Single Touch Payroll > and look for the payroll I ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Lynne
ATO File Status still at Pending
Has anyone heard why the ATO seem to have stopped reviewing files?  From 1st July to the end of September all my submitted files have bee...
  • 1 me too
  • 1 reply
  • Question
Photo of Steve Bruce
super payment
Hi everyone, would just like to know is it possible to override the super contribution amount apposed to the automatic amount when I've s...
  • 1 me too
  • 2 replies
  • Question
Photo of Bob Hale
Error making employee inactive
I am trying to make one of my employees inactive on the Employee page but get the error message: The contact is used in transaction rules...
  • 1 me too
  • 2 replies
  • Problem
Photo of Lynne
Employee Leave Accruals gone crazy - Reckon Accounts Premier: Contractor Edition 2016
Our employees accrue RDO's (Roster days off) and Saturday RDO's on a weekly basis (as well as the normal Personal Leave and Holiday Leave...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of Lynne
MFA not working
I set up MFA last week and everything was working fine.  Then I decided to install Authy on google chrome so that I had a back up if my p...
  • 1 me too
  • 2 replies
  • Problem
Photo of Scott
STP - MFA - Reckon Accounts Desktop
How do I set up MFA for Single Touch Payroll on my PC? I have it on my phone, but need a back up for when I am not in the office. How do ...
  • 3 me toos
  • 1 reply
  • Question
  • Answered
  • Archived
Photo of athina
How to Track Time worked on projects
Hello. I am using Reckon One. How do I track time on Projects that are entered as non-billable?
  • 2 me toos
  • 3 replies
  • Question
Photo of GLE
I have paid employee holiday pay without leave loading
I am using Accounts plus 2017, and have paid Annual leave but not included leave loading, how can i amend this ?
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Beth Zielinski
Payroll Premier - Reportable Super Contributions on Payment Summary versus ATO report
Please help! I am having an issue with one employee only, where his EOFY payment summary shows no reportable superannuation contribution...
  • 1 me too
  • 1 reply
  • Question
Photo of Lynne
Reckon Accounts Premier: Contractor Edition 2016 - no data on Reports
Some of my Reports are not showing any data. EG  Reports/Customers & Receivables/Customer Balance Summary - there was no information lis...
  • Lynne, 1 year ago

  • 1 me too
  • 0 replies
  • Problem
Photo of Lynne
Reckon Accounts Premier: Contractor Edition 2016 - no data on Reports
On Monday morning all the Reports were working fine.  I then Opened a Previous Company to do something there, but when I went back the th...
  • 1 me too
  • 3 replies
  • Problem
  • Not a Problem
Photo of Lynne
Cannot print payslips to PDF
I am using Reckon Accounts Premier: Contractor Edition 2016 on Windows 7 Home Premium.  I would like to be able to print payslips to PDF ...
  • 1 me too
  • 2 replies
  • Problem