Cash refund with a tax implication
We have received a cash refund (not a credit) in our bank account which includes a GST amount.I am trying to work out a way to record thi...
Lynne
Joined on February 14, 2017
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STP Sharing - QR Code
I have set up a colleague to access STP on the Reckon Portal and have shared our file with him. My problem is that I want to set up the...
Is there a General Ledger Summary Report available in Reckon One?
My accountant has asked me for a summarised general ledger report. I can see that there is a detailed report available, however I need ...
Online Banking Centre - error messages when creating/exporting ABA file
Since upgrading to 2019 I have been receiving the following error messages when creating and exporting the ABA file for weekly payroll. ...
Printing error since 2019 upgrade
Since upgrading to the 2019 version of Reckon yesterday I have been getting error messages when trying to print reports/payslips, emailin...
EOFY STP Submission - Employees not on final payrun
I did my last payrun for the financial year on the 26th June, and as normal, I uploaded it to STP. There was an employee who did not wor...
How do I enter the balance of a payment from a customer that had the amount we owe them as a supplier taken out?
We have a customer who is also a supplier and they paid their account to us less our account to them. How do I enter the transaction in ...
Reckon Accounts 2019
I've received an email saying that Reckon Accounts 2019 is available for download which includes the 2019/20 tax tables. Should I wait u...
STP in Reckon Desktop
We have forgotten to report one of our STP events. When I go into Employees > Process Single Touch Payroll > and look for the payroll I ...
ATO File Status still at Pending
Has anyone heard why the ATO seem to have stopped reviewing files? From 1st July to the end of September all my submitted files have bee...
super payment
Hi everyone, would just like to know is it possible to override the super contribution amount apposed to the automatic amount when I've s...
Error making employee inactive
I am trying to make one of my employees inactive on the Employee page but get the error message: The contact is used in transaction rules...
Employee Leave Accruals gone crazy - Reckon Accounts Premier: Contractor Edition 2016
Our employees accrue RDO's (Roster days off) and Saturday RDO's on a weekly basis (as well as the normal Personal Leave and Holiday Leave...
MFA not working
I set up MFA last week and everything was working fine. Then I decided to install Authy on google chrome so that I had a back up if my p...
STP - MFA - Reckon Accounts Desktop
How do I set up MFA for Single Touch Payroll on my PC? I have it on my phone, but need a back up for when I am not in the office. How do ...
How to Track Time worked on projects
Hello. I am using Reckon One. How do I track time on Projects that are entered as non-billable?
I have paid employee holiday pay without leave loading
I am using Accounts plus 2017, and have paid Annual leave but not included leave loading, how can i amend this ?
Payroll Premier - Reportable Super Contributions on Payment Summary versus ATO report
Please help! I am having an issue with one employee only, where his EOFY payment summary shows no reportable superannuation contribution...
Reckon Accounts Premier: Contractor Edition 2016 - no data on Reports
Some of my Reports are not showing any data. EG Reports/Customers & Receivables/Customer Balance Summary - there was no information lis...
Reckon Accounts Premier: Contractor Edition 2016 - no data on Reports
On Monday morning all the Reports were working fine. I then Opened a Previous Company to do something there, but when I went back the th...