Conversations
Conversations 1 - 20 of 39
Hello, I am running Accounts Desktop current version. We have a ATO debt which we have been paying off. However we received a refund ...
I have bill credit transaction that when I try to modify closes the program!!
When I try to reopen the 'bill credit' it shuts the whole program down. I have run rebuild & verify a few time, but nothing fixes it
Email payslip error
when i email payslips - it takes over 15 minutes to prepare file - then it wants to email the last 3 months of payslips - not just the o...
RECKON THIS IS URGENT I need to fix this ASAP PLS REPLY HELP the YTD on payslips is incorr it’s only showing this weeks pay
My payslips for this pay only shows YTD from this pay, so basically missing all info from Jul 2019 till last pay how do I fix this. Is th...
How to process a Sale of a Loader I’m Reckon Desktop
How do I process a sale correctly in Reckon Desktop can anyone help pls
YTD Balances are not showing up in Gov Connect
I've been using Reckon One for 5 weeks and so far have been unsuccessful in getting the YTD balances to show up when posting to Gov Conne...
Reckon hosted has reset YTD figures on payslips in December 2018 - How do I fix
Reckon hosted reset the YTD figures in December - what has caused this and how can I fix
Problem Running back up and got this msg I use Reckon Desktop
I ran backup last week and got this msg
I then rebuilt data as advised and ran backup again and it saved with no problems. Now I tried...
How to process STP for last pays due to transferring employees to the other Entity
Still waiting a reply
Employees transferred to another Entity due to closing down this side of Business. Do I do final pay for this ent...
How to apply a refund in reckon desktop. I have an ATO refund to apply what’s the best way to process this
STP and Allowances
I Haven't started STP yet I am just trying to make sure I have all pay and allowances correct can anyone tell me what allowances need to ...
Help Terminating employee process
When I terminated an employee their RDO N AL reverted to 0 and showed 0 on their payslip however when I make the employee now inactive th...
RDO Accruals
RDO's We have trouble getting this right. 2 options : Hourly or per pay for RDO - but when they take an RDO it does not recalculate the ...
Terminated Employee and paid out AL &RDO howver when I made employee inactive it changed the last payslip from RDO 0 to a negative amount
Terminated Employee and paid out AL &RDO however when I made employee inactive it changed the last payslip from RDO 0 to a negative amoun...
STP Error 'AddressDetailsPostal'
What to do if you receive an error containing: The element 'AddressDetailsPostal' in namespace 'http://www.sbr.gov.au/ato/payevnt' has ...
The element 'AddressDetailsPostal' in namespace 'http://www.sbr.gov.au/ato/payevnt' has invalid child element 'CountryC' in namespac
Hello,Im trying to do our first upload to STP. We are getting the error below. Ive checked the forum and have noted others have received ...
Should Child Support Deduction show on the STP file for ATO?
I have set up Child Support in the payroll item list of Reckon Accounts Enterprise 2018 with Tax Tracking Type as None and no Taxes ticke...
ATO Error message - AddressDetailsPostal
Hello, I did my first payrun for the year 2 weeks ago. and left the lodged reports at Pending stage. Did not think much about it until I...
Sick leave on payslip. A few of our employees has asked if we can put sick leave on payslip.
Sick leave on payslip. A few of our employees has asked if we can put sick leave on payslip. I know it’s not a requirement to put on pay...
Submitting STP for last pay event after having lodged EMPDUPE file
All pays for the year have been processed outside of STP. Everything has been reconciled and the EMPDUPE file has been lodged for the 20...