Conversations
The session with host "10.62.185.221" has been disconnected. The session was replaced. Keeps happening to me.
Failed to Validate Pay Run Event
Hi I am doing our first STP processing & when I get through to the GovConnect part of the Reckon Portal and try to upload my STP file, it...
How can I report a list of employee numbers
Setting up for STP, and note that I need to allocate unique employee numbers. Some of our employees already had numbers, some didn't. Ho...
When I try and save an Excel file to QDrive I'm getting an error message 'Excel could not open data file' then at other times it works ?
When I try and save an Excel file to Q Drive I'm getting an error message 'Excel could not open data file' then at other times it works?...
calculating superannuation on travel allowance
Travelling allowance is not being included in the total to calculate superannuation for one employee for the last two pay runs. Prior to ...
Additional logins for Reckon Accounts Hosted
We are an accounting firm and only have a single login to Reckon accounts hosted that contains all of our client files. Is there a way to...
I am trying to find the training on stp
Excel - When exporting to Excel I am getting an error "Excel could not open the data file." Can anyone help me with that?
STP for Reckon Accounts
I have just watched the Webinar on STP for Reckon Accounts. Very informative. My question is do I configure and start this for the firs...
Import CSV file with invoicing in to Reckon Hosted
Can someone please help. We are moving to online registrations for our training courses which is done via our CRM (Ontraport). The deve...
Job Costing discrepancy
Help please for a novice. When I am running a"transaction detail by account" report it is showing all items invoiced to the customer, ho...
Clarification on writing off old overpayment in Reckon
Hi, I've got an available credit of .05c showing for a customer on A/R Ageing Summary from March 2018 as an invoice was overpaid. As this...
Pay slips emailed, but emailed details disappeared.
I emailed the pay slips, and the emailed date and recipient's email address were recorded in the pay Paycheque section. But today, I just...
emailing on reckon hosted
Email using Reckon Hosted - I have read the previous issues and concerns on emailing invoices and other forms using the reckon hosted ver...
Report on INP tax code
I need to run a report that shows all transactions using a specific tax code. How do I do this?
Reckon Accounts Hosted - Smart Vault
I don't think SmartVault is available for Reckon Accounts Hosted. Does anyone know of a similar program for document storage in RAH?
Getting Started - SmartVault for Reckon Accounts
Hi everyone! If you are new to SmartVault, this is the place to start! Check out this step by step guide on getting started and co...
Excel
Hi All, When I export to Excel from Reckon Hosted and then go to save the file, it defaults to save as an "Excel 97-2003 Workbook". Is...
Speed - Reckon Accounts Hosted
Speed - Is anyone else's Reckon Accounts Hosted running slow today? I am sure it is our internet connection, but IT says its my program :(
Leave Liability Report
Hourly rate not flowing through to Leave Liability Report correctly. Can anyone please suggest what the problem might be?