Conversations

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Corrupt File
Apparently I have a corrupt file (Payroll Premier) and this is the reason I cannot get a STP report. I have tried Tech guys on phone howe...
  • 1 me too
  • 3 replies
  • Problem
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Support
I have tried contacting support yesterday 10 minute wait anticipated. After 1 hour I hung up, Today estimated time 40 minutes. Been on ho...
  • Peter Lumsden, 2 months ago

  • 1 me too
  • 0 replies
  • Problem
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STP
When I go to STP report no valid employees are shown and can't export.I have done a pay run. This is a 2nd attempt to get a reply from an...
  • 1 me too
  • 9 replies
  • Problem
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STP
Did a pay run this morning in payroll premier. STP didn't create a file. Whats next? Tried to ring support. Advised haven't capacity to h...
  • 2 me toos
  • 1 reply
  • Problem
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STP
When I go to STP report no valid employees are shown and can't export. I have done a pay run
  • Peter Lumsden, 3 months ago

  • 1 me too
  • 0 replies
  • Problem
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Paid Parental Leave
Making a person on Paid Parental Leave redundant. All of Paid parental paid. However when terminating staff member this message appearsTh...
  • Peter Lumsden, 4 months ago

  • 1 me too
  • 0 replies
  • Question
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Paid Parental Leave
Making a person on Paid Parental Leave redundant. All of Paid parental paid. However when terminating staff member this message appears T...
  • 1 me too
  • 1 reply
  • Problem
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Tax
Tax not calculating correctly when I run a pay run on some employees. It changes when you click on Staff member individually
  • Peter Lumsden, 4 months ago

  • 1 me too
  • 0 replies
  • Question
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Payroll Premier.
I have an issue whereby I cannot print a Payment Summary for just 1 employee. Every other employee whether current or terminated is OK. Y...
  • 1 me too
  • 4 replies
  • Question
  • Answered