Conversations

Conversations 1 - 20 of 2686
Photo of Fozzie
Should i see my STP uploads when i login to the ATO portal
  • 1 me too
  • 3 replies
  • Question
Photo of Julie Stewart
Problem: Version R2 Reckon Cloud -Using Edge Browser Windows 10 - Copy/Paste and Mouse Slide
Hi Ray, I was wondering during the next planned maintenance will you be fixing the mouse slide and the copy/paste to clipboard. Since the...
  • 1 me too
  • 3 replies
  • Problem
Photo of Ben Rogers
i have a error coming up to say file buffer empty
  • 1 me too
  • 2 replies
  • Problem
Photo of CHRIS WILLOX
stp gov connect
hi Rav, I am using reckon accounts plus 2018 and for the last 7 weeks i was able to log into Reckon gov connect via google account. Now ...
  • 1 me too
  • 3 replies
  • Question
Photo of Shelley Ruston
Loging on with google not working
On the Reckon one portal, I have always signed in with my business google account. I normally sign in and it automatically goes to the bo...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Bruce Hamilton
QODBC - Is the read only version still free with Reckon Enterprise 2018 Desktop? If so, how do I activate it?
QODBC - Is the read only version still free with Reckon Enterprise 2018 Desktop? If so, how do I activate it? Is there a particular activ...
  • 1 me too
  • 2 replies
  • Question
Photo of JDMNetworks
Reckon One API - Invalid Client
When accessing the Reckon One API with PHP OAuth 2.0 client and/or PostMan, I am receiving an 'Invalid Client' response when attempting t...
  • 1 me too
  • 5 replies
  • Problem
Photo of Wallina
Who do I contact if my bank feed authority form has taken over 8 days to activate?
  • 2 me toos
  • 2 replies
  • Question
Photo of Bjorn Jonsson
STP MFA
Hi, each time I am trying to lodge my STP, I am having issues verifying MFA. Reckon technical support have now revoked my MFA a few times...
  • 1 me too
  • 2 replies
  • Question
Photo of Ruth Newell
I have changed the file name as per instructions but cannot access my file again through the Q drive
Accessing the QBW file after changing the file name.  I cannot access the newly named file, as the error 6177 is coming up, but I do not ...
  • 1 me too
  • 2 replies
  • Question
Photo of Moby Dick
Error Code 16681 78290
I entered a transaction and when i went to edit it i got the error code 16681 78290 and the program shut down, please assist in resolving...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Deanne Watts
STP Files Disappeared
Hi Rav,I also am having problems resubmitting files. My problem is that I need to update 2 events as I had not registered Reckon with the...
  • 1 me too
  • 3 replies
  • Question
Photo of Samantha
Estimation
Hi, I am a new user, using Reckon One. But I cannot find how to do an "estimation".. Am I missing a package?
  • 1 me too
  • 2 replies
  • Question
Photo of Rav
PLANNED MAINTENANCE - Reckon Accounts Hosted (18 August 2018)
Hi everyone,   Reckon Accounts Hosted will be undergoing maintenance this weekend. Maintenance will be carried out between: 9:00PM to 1...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Sue Botha
Is anyone having problems loading STP using Reckon Hosted, for the last 2 days???
  • 1 me too
  • 2 replies
  • Question
Photo of Shelley
STP not flowing through to ATO
Apparently our STPs are not flowing through to the ATO in either of my companies.  I have received no error messages.  All uploads appear...
  • 1 me too
  • 3 replies
  • Problem
Photo of Joanne Sedgman
Pop Up - Reckon Accounts Printer Library
Just wondering if anyone can assist with a pop up which slows the process of printing. On trying to print a document, Reckon appears to l...
  • 1 me too
  • 4 replies
  • Problem
Photo of Denice Weaver
Reckon Backup page is down
Reckon Backup Online Page is not Loading http://www.reckontools.com/onlineback... configuration error Configuration Error Descriptio...
  • 1 me too
  • 3 replies
  • Problem
Photo of John Spencer
I am trying to do an online backup with the Reckon online backup tool but I receive this error messag
Server Error in '/OnlineBackup' Application. Configuration Error Description: An error o...
  • 1 me too
  • 3 replies
  • Question
Photo of Shelley
Hi Rav I'm trying to resubmit my stp files
How do you resubmit payroll runs if they are not showing up in the STP lodgements window?  I have submitted 13 files but only the last 5 ...
  • 2 me toos
  • 2 replies
  • Question
  • Answered