Conversations

Conversations 1 - 20 of 2076
Photo of Debbie
Email a PDF invoice
Hi all, can anyone email a pdf invoice out with the 2018 update ? If so let me know as I cannot do this anymore as of today  Thanks De...
  • 1 me too
  • 5 replies
  • Question
Photo of Melissa Meeds
Sent Emails
I use Accounts Hosted.  I am needing to see if a Pay Slip was actually sent to an employee. How can I view SENT emails.  I see this issue...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Michael Done
RECKON 1 Bank Feed completed today but bank deposits cleared a week ago are not showing up
RECKON ONE Bank Feed module says it ran today and completed successfully.  But transactions, in particular deposits, from a week ago are ...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Russell Veitch
I cannot access my Reckpon home page on my PC. I jst get a blank page
No access on my PC Sunday 15th April.   Reckon Accounts opens in Task bar but not on screen.  When I left click Eckon in Task bar all I s...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Rav
RECKON ONE - How do I process Long Service Leave?
Setting up Long Service Leave (LSL) in Reckon One Long Service Leave requires slightly different handling than other payroll leave items...
  • Rav, 1 day ago

  • 1 me too
  • 0 replies
  • Article
Photo of Tony
Reckon Accounts Premier 2018 print problem
Have just updated our database to Reckon Accounts Premier Accountant Edition 2018 Release R1P. All working okay except for a printing iss...
  • 1 me too
  • 8 replies
  • Problem
  • Solved
Photo of Faddy
When I click on "Preview ABA File" it shows the same file (from last month transaction) regardless whoever logs in. Any help is appreciated
When I click on "Preview ABA File" it shows the same file (from last month transaction) regardless whoever logs in. Any help is apprecia...
  • 1 me too
  • 7 replies
  • Problem
  • Solved
Photo of Ted
Remove Reckon Cloud POS from My Products
How do I remove Reckon Cloud Point of Sale from the My Products List?  It is not one of my products and therefore should not show in th...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Jon
Printer Hangs When Printing Invoices. Prints reports OK.
Morning All. This glitch only began today. Previously I've been printing invoices to paper and PDF without a problem. Today any attempt t...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Neil Cutler
cant access charity account
My friend asked me to help with her charity accounts.  When I try to login with her username and password, Reckon automatically goes to a...
  • 1 me too
  • 2 replies
  • Praise
Photo of Tim Cross
2018 Accounts Plus update installation not working
Well it continues. Went to install latest update and nothing. Get message installing two items payment services and some windows componen...
  • 1 me too
  • 4 replies
  • Problem
  • Not a Problem
Photo of Nadine
single touch payroll
I received this update from Reckon today about Single Touch Payroll.   Don't worry! We've got you covered. All Reckon software with payr...
  • 3 me toos
  • 7 replies
  • Question
  • Answered
Photo of Steve Cook
Payflow Integration Upgrade
I am using RA Premier 2016. I use "Enable Payment Services" to receive payments by credit card Currently works fine Does this apply to m...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Jen Beveridge
Single Touch Payroll
When I rang Reckon Support today after about 10 minutes of explaining what Single Touch Payroll was to the support person who answered my...
  • 3 me toos
  • 7 replies
  • Question
  • Answered
Photo of Teagan Uttridge
Single Touch Payroll
Just wondering how to information will be sent to the ATO once the Single touch Payroll system is in place. Will it be a empdupe file? Do...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Jules
Good Morning, How do I delete a downloaded file from My Live Q?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Toni
Payday Reporting NZ
Is Reckon Hosted going to implement "Payday Reporting" for NZ users?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Rav
Introducing... Reckon Cloud POS!
Do you run a cafe, retail shop, market stall or any other business that needs to take in-person payments? We've just released Reckon Cl...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Rav
An overview of Reckon Cloud POS
Hi everyone, Check out our Help article and video below for an overview of the new Reckon Cloud POS solution! An overview of Reckon Clo...
  • Rav, 3 days ago

  • 1 me too
  • 0 replies
  • Article
Photo of Karen Young
Bank feed not working correctly for past few months
Bank feed has been very hit and miss for the last few months, mainly miss.  Now it seems to have packed up all together and I am having t...
  • 1 me too
  • 3 replies
  • Question
  • Answered