Conversations

Conversations 1 - 20 of 1905
Photo of Mandy
Estimate Markup Glitch
Reckon One - When creating an estimate we would like to adjust the markup as required. Every time a % is entered it defaults to $0.00 onc...
  • 1 me too
  • 2 replies
  • Question
Photo of Rochelle
how to print customer statements in accounts hosted
HI, sorry but I'm very new to reckon....I cant seem to find where you can print a customer statement? I can see the report but I cant fin...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Barry
Internal error occured while preparing message. (MAPI error code 00000000 (0) at line 921 in sendemail.cpp
Hi, I received upgrade to 2016 version of Reckon Accounts Plus for ( SuperStream compliance, Windows® 10 compatibility, webmail int...
  • 1 me too
  • 7 replies
  • Problem
  • In Progress
  • Archived
Photo of Lisa Brydon
MAPI error code at line 921 in sendemail.cpp
I recently upgraded to Windows 10 and am using Reckon Accounts Accounting Small Business Edition 2015.  My problem is now it won't let me...
  • 2 me toos
  • 8 replies
  • Question
  • Answered
Photo of Sarah Nation
GovconnectAS.exe has stopped working
When I try and lodge my BAS, and I get to the prefill stage, I press on the prefill button and it comes up with that it was successful, t...
  • 13 me toos
  • 56 replies
  • Problem
  • In Progress
Photo of Annette Wilson
Can't email payslips or invoices
Hi, Have just upgraded to a new computer running Windows 10 (old one was Windows 7) and am getting the following message when trying to s...
  • 1 me too
  • 2 replies
  • Question
Photo of Matt McEwen
Invoice Logo Image Quality
Hi all, I am having trouble getting our logo to display clearly on our invoices in Reckon One. I am uploading to the recommended specs (...
  • 1 me too
  • 10 replies
  • Question
  • In Progress
Photo of Kristin Kool-Clarke
Reckon Accounts 2017 Cant see Invest Accs in Balance Sheet Report
Hi there, I created a new file with Reckon Accounts 2017 and Balance Sheet doesnt show any Investment Accs  despite me having entered all...
  • 1 me too
  • 3 replies
  • Question
Photo of Tricia
How can I save Invoices etc in PDF (to my computer) now that the option isn't available when you press print any more?
PDF Files
  • 3 me toos
  • 4 replies
  • Question
  • Answered
Photo of Belinda
Payroll Premier 2017/18 - Missing Payslip
Hi.  An employee is missing from payslips but is showing on the Pays Report - Payroll Premier 2017/18. I have checked pay period is corre...
  • 1 me too
  • 2 replies
  • Problem
Photo of Craig
Upgrade Personal Plus
I am running Quicken Personal Plus 2011 on Windows 10 64 bit. Is there a way to upgrade to Personal Plus 2018?
  • 1 me too
  • 1 reply
  • Question
Photo of Adam
Credit Not Being Applied to Pay Bills
I have 3 bills for the same supplier. All 3 have credits available that can be applied to them. When I go to Pay Bills, it asks if I want...
  • 1 me too
  • 6 replies
  • Question
Photo of Rav
RECKON ONE - Navigating the Reckon Portal
This video will give you tips on navigating the Reckon Portal and quick tips on how to make the most of its features including sharing, b...
  • Rav, 3 days ago

  • 1 me too
  • 0 replies
  • Article
Photo of Rav
RECKON ONE - Introducing your Reckon One book
This video will take you through geting to know your Reckon One book. Explore the features, functions and various area of your brand new ...
  • Rav, 3 days ago

  • 1 me too
  • 0 replies
  • Article
Photo of Rav
RECKON ONE - Getting started with your book
Before you jump in to Reckon One, you will need to configure your Reckon One book.  This video will take you through the easy steps to fu...
  • Rav, 3 days ago

  • 1 me too
  • 0 replies
  • Article
Photo of Caron
I am using Reckon Hosted, is there an issue with printing today.
I am using Reckon Hosted, is there an issue with printing today. I have been trying to print invoices and delivery dockets and the print...
  • 1 me too
  • 5 replies
  • Problem
Photo of John Fieldtech
Emailing invoices with custom address
Just wondering whether the email address that invoices are sent from in Reckon Hosted can be changed. We are having a similar problem to ...
  • 1 me too
  • 10 replies
  • Question
  • Answered
Photo of Rav
*RESOLVED* Reckon Accounts Hosted - Login issue (20 February 2018)
Hi everyone, We are currently looking into login issues affecting Reckon Accounts Hosted. Early investigation has pinned this to one fi...
  • 4 me toos
  • 4 replies
  • Problem
  • Solved
  • Archived
Photo of A Balancing Act
Is Reckon Down?
I keep asking this one... if the system is down, please before doing anything else, it would be great if you could upload a note onto the...
  • 2 me toos
  • 5 replies
  • Problem
  • Solved
Photo of Helena de Nysschen
Logo in Gray-Scale
Hi everyone, I uploaded my company logo in .png and .bmp format. On my print preview screen when doing up an Invoice it shows in color ,...
  • 1 me too
  • 2 replies
  • Problem