Conversations
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Hi,I have registered our small company business trust (the operating entity) with the ATO on Reckon STP, and have added a few payments. N...
Reckon Accounts Activation Update
Getting message that my Reckon Accounts licence has expired and that I need to renew the licence. I paid the renewal sometime ago. Have o...
stp
I have six entities and have connected incorrect ABN to STP in one entityHow can I change it?
Raising Invoice to be paid via Stripe
I am raising an invoice in Reckon One that will be paid by Stripe. It is the first time I am doing this. I understand there are Zapier ...
Transferring Quicken Personal from old PC to laptop.
Have received and downloaded QuickenPersonal fIle to laptop. Have latest backup from old PC on USB as suggested. What now?
Sign in to STP app fails
I have just installed the STP app on a Samsung phone. When I attempt to sign in, I see a green tick for a moment and then the screen ret...
US Downloads
Rav, any idea why US prices are not downloading this morning?
Company ABN Not Recognised in Reckon STP App
Hello I have downloaded and authenticated myself on your Reckon STP App and when I go to look up our Company: ABN Entity Name: WA...
Unable to Log into Reckon STP AP
Hi, I am unable to access my STP phone app. It constantly does a loop and will not log in. Is someone able to assist? email is leannam...
Please help I can’t login in to using the stp app. My email address is karnsbobcathire@outlook.com
remove a business from STP app
HI Rav, could you please remove the following ABN from my registration, i am a tax agent and added the ABN ro see if would work for my cl...
How do I speak with Reckon?
I have a consumer complaint about Personal Plus. Do I have to broadcast my complaint to everyone or is there a Reckon person with whom I ...
Payslip email issue - Reckon One
I have few employees not receiving payslips by email, they are using yahoo and hotmail emails. Can anyone please help to resolve the issu...
Removing "error" pay runs
I am using the app, but when I resubmit a payrun, it loads as a new payrun. The payrun marked as "error" is adding to my employees pay st...
ABN needed?
Is there any way possible to report STP without the company's ABN? We just process payroll for one employee of a foreign company and the...
Udate / Amend Account Phone Number
Hello. When i log into an account i do STP for a particular company it messages me a authentication code before i can log in. I cannot se...
Hi Rav, how to make a negative adjustment on my abn is 34732531060con app please. My abn is
Calendar dates missing
When i go to select july and august dates there are none to select