Conversations

Conversations 1 - 20 of 4615
Photo of Maureen Saldanha
STP APP ISSUES
Hi, After downloading the STP app and registering the software ID, I sent the first YTD pay run, it did say the pay run  was a success, ...
  • 1 me too
  • 6 replies
  • Question
Photo of Kellie
Incorrect ABN
I have entered the incorrect ABN on my Reckon STP App. Can you assis on having it removed so I can enter the correct one. Thank-you
  • 1 me too
  • 2 replies
  • Problem
Photo of Jayne Macdonald
downloading
I can export my files from Reckon into my Backup file (B) but then it will not allow me to download any files.
  • 1 me too
  • 1 reply
  • Problem
Photo of Katie Ho
Branch code error
I am using the stp app, I received an error message after I submitted the pay run, it should probably due to the wrong branch code I en...
  • 1 me too
  • 3 replies
  • Problem
Photo of HJA ACCOUNTANTS
STP Error
Hi, when i try to 'sent to GovConnect STP', it always shows 'An error occurred submitting single touch payroll details to the API'. i tri...
  • 1 me too
  • 2 replies
  • Problem
Photo of linda
Trouble logging into STP app
Hi, When I log into the Reckon STO App I’m taken to another screen andasked to log on again and then I’m on what looks like Reckon homep...
  • 1 me too
  • 1 reply
  • Problem
Photo of Maurice
STP lodgement error
ATO MessagesThe following error messages have been returned from the ATO and need to be reviewed. You may need to make changed in you...
  • 1 me too
  • 1 reply
  • Question
Photo of Sel
delete my account
Need my account deleted. Made an error on creating so I believe I have two accounts: s-brown@live.com.au s-brown@live.com.su No lon...
  • 1 me too
  • 2 replies
  • Question