Emailing Invoices
Recently I have had a problem with emailing invoices - the invoice has been sent to the wrong email for a different customer. This has ha...
Rav
Joined on September 30, 2015
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Pay runs won’t go through to the ATO!! What do I do?
Hi Rav - I have been trying to send pay runs to the ATO since Oct 2019 and an error code keeps coming up. What do I do?
Just realised ive been using the wrong ABN since July. Can i have it changed without losing all the records ive done?
We've been using our company ABN instead of our trustee ABN. How can i have this changed? I really dont want to lose the transactions ive...
"A schuled update is currently running. Please wait until the process completes before launching" (2 hours?)
For two hours this message comes up when attempting to open reckon "A schuled update is currently running. Please wait until the process ...
I've changed my mobile so cannot received two-factor authentication, what should i do please?
Hi I need help. My reckon mobile account will not allow me to go back to Oct.
Looking for onsite Assistance
Looking for onsite assistance to set up new company file on Reckon Accounts hosted (if this is the best option for what I want to do). C...
ASX code CLW is not recognised in 2020 Personal Plus.
ASX code CLW is not recognised
I have sent STP on 24th Dec 2019, but the status is pending now. How can I do now?
I have sent STP on 24th Dec 2019, but the status is pending now. How can I do now?
reckon accounts accounting small business edition 2016 can't email invoices
Trying to send invoices with Windows 10 Mail and a gmail address. Has been working fine until last week. Go to send an invoice, get prom...
Help please - payrun won't let declaration go green to input second employee - changed font size iphone 6 and been trying to do for a week
Help please - I have been trying to do a pay run - and app won't change continue to declaration to go green so I can enter the second emp...
Invoice reminders
Why is reckon one, one of the only accounting platforms that does not have automated invoice reminders? I’ve searched all through the com...
Add new payroll run
Hi, I am using Reckon single touch payroll app to do the payroll run for my employees. I have problem adding a new payroll run for one o...
Google Log In
When I first logged into Reckon I opted to login using Google. I have no idea what my Reckon password is and there is no way to find out....
unable to submit payrun since dec 2019, not going to declaration screen using STP on mobile device.
I have entered my employee's payrun details but cannot move onto the declaration screen
Hi I am trying to submit a pay run but am unable to edit the pay run to enter details. Can you please help . Thanks JIll
cant log in on ipad
enter email address and password tap login goes back to first page have v1.11.0
I have 2 pay runs from rhe same paydate/pay period
Thanks. Can I also ask, I have 2 pay runs from rhe same paydate/pay period. One is correct and one is incorrect. Both have gone through a...
Unable to log in since December.
I've been using the
app since June or July 2019. Since some time in December I’ve been unable to
log in.
Android (Huawei phone
- th...
Incorrect company name and ABN
Hi - I've just signed up with the Reckon STP App and entered and accepted the wrong ABN. How do I change this. Is this in app or a tech...