Branch code error
Hello! I had left a message a week ago, however no further follow up nor reply and the problem still exist. Can you delete my ABN so I ca...
Rav
Joined on September 30, 2015
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Conversations 81 - 100 of 4802
Deleting incorrect ABN from ReckonConnect
Incorrect ABN has been entered into ReckonConnect. I inadvently entered a sole trader ABN rather than the partnership one. Looks like thi...
Dom
Hi for the last week I am unable to print any invoices, payslips etc. I select print and it goes to page for preview but is blank
How do I update the company name and ABN?
Hi, I have a small business and have already registered with Reckon STP. I need to update the company name and ABN but the 'Edit' button...
I am using the STP app on my I-Phone from overseas. When i tried to log on to the app - it wanted to send
how do i reload reckon on a new computer
If a Pay Event has been rejected by the ATO - Delete it
If a Pay Event has been rejected by the ATO then we should be able to delete it and start again. Nothing has been accepted by the ATO so...
change of ABN
Hi there, I have been using Reckon STP from 1 July for my church however we have since undergone a restructure and have incorporated. We ...
STP Over Christmas Break
We close 20th December for 3 weeks and process all weekly payrolls on the last day. They will be released progressively by our MD (who d...
I have received Sorry, that ABN has already been registered. If you have one, please try a different GST branch
help please, I have received this message when trying to add business to Gov Connect. "Sorry, that ABN has already been registered. If yo...
Single Touch Payroll - No Employees Showing Up
Hi, I have tried to contact the support department multiple times with no answer about this problem. After I finish a pay run and go t...
STP APP ISSUES
Hi, After downloading the STP app and registering the
software ID, I sent the first YTD pay run, it did say the pay run was a success, ...
using STP app and the pay runs are adding up to more than the payment summary.
Hi, I have entered 4 continous pay runs from the 4/07 to the 25/07. I entered them a while ago and all were sucessful enteries. Now tha...
downloading
I can export my files from Reckon into my Backup file (B) but then it will not allow me to download any files.
Error, adjustment has been declined by ATO from my mobile app
Please tell me how can i fix it.
Branch code error
I am using the stp app, I received an error message after I submitted the pay run, it should probably due to the wrong branch code I en...
Change company details
Hi, I set up the STP app with the incorrect company name and ABN. It should be my family Trust and not my company. How can I change the a...
STP Error
Hi, when i try to 'sent to GovConnect STP', it always shows 'An error occurred submitting single touch payroll details to the API'. i tri...
Hi, pay run has been declined by ATO
I tried to input the wages but most of them shows ATO declined. I try to adjust it, but it seems every time I adjust, the amount add up t...
Trouble logging into STP app
Hi, When I log into the Reckon STO App I’m taken to another screen andasked to log on again and then I’m on what looks like Reckon homep...