ABN has already been registered
We are trying to setup this entity for STP and got this message: Sorry, that ABN has already been registered. If you have one, please try...
Rav
Joined on September 30, 2015
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Account issue
Account issue Hi, I have created account with Reckon for STP. However, when I choose my company profile, it looks like my company has bee...
Edit ABN
How to edit my ABN number as the ABN i used to registered was my old ABN.
Using Reckon STP for 1-4 employees, I have 2 employees but it is only accepting payrun input for 1 employee why?
Using Reckon STP for 1-4 employees, I have 2 employees but it is only accepting payrun input for 1 employee and not accepting the other, ...
Cannot log in
Keeps bringing us back to the page to search for our company name. Had deleted app and re-downloaded it. Still same problem. Help!!
Unable to install Reckon Account Enterprise
Hi Support I'm unable to install Reckon Account Enterprise 2018 R1, After successfully entering the Key and selecting the install instan...
Print multiple invoices...does this work in Hosted?
I just tried to print multiple invoices from the file drop down list and invoices all appear but the button says print labels and it only...
abn already registered stp
I am trying to operate Govconnect and I'm getting an ABN Already registered message. ABN 15 061 140 172 email is wendy@aytonbaesjou.com.a...
Submitting Employee Tax File Declaration to ATO
I am trying to figure out if I can upload an Employee Tax File Declaration to my ATO portal from Reckon Accounts Premier Edition 2017. If...
Automatic subscription payment
why is Reckon moving to automatic subscription payments and requiring credit card details what was wrong with us paying when due?
Cannot open an entity. When I try to click "Open Previous Company" it doesn't show anything on the screen
Hello Reckon Accounts Team! I am trying to open a previous entity I have worked on but it doesn't show anything on the screen. I tried t...
I am getting an error massage in STP from the ATO
Good afternoon,I am getting following error massage in STP from the ATO,Can anyone tell me how to fix this please?Thank youSari
I have a Reckon STP App on my phone is there a users manual to help me learn how to use this App to complete the Single Touch Payroll
I have a Reckon STP App on my phone. Is there a users Guide or manual to help me learn how to use this App to complete my Single Touch Pa...
adjustments in the payment summary
Hi I have the STP app and I was checking everything for the quarter by looking at the payement summary. I have found that when i have do...
Reckon Accounts Hosted MAINTENANCE (26 October 2019)
Hi everyone, Reckon Accounts Hosted will be undergoing planned maintenance late on Saturday night 26 October 2019. Maintenance will ...
Hi, can someone please tell me how to correct a whole pay run that should not have been made.
Incorrectly setup an account for the STP app
Hi, I am needing an account reset as we have set up for use with the STP app as the BAS agent not realising it was single user use only. ...
Changed ABN
Hi team. Since setting up the Reckon app, there has been a death that has led to the ABN and TFN changing. I haven't submitted anything...
how do you do a negative adjustment as there is no minus key in the adjustments
I need to do a negative adjustment for one employee. I know how to get into the new adjustment screen but when I go to edit the details t...
Annual Renewal Licence
Every year I have to phone Reckon to request an invoice for our annual renewal. We do not have credit cards so are unable to renew in th...