Conversations

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GovConnect STP for Reckon Accounts Business WEBINAR (18 July)
This webinar will deep dive into GovConnect STP and answer the most common questions around Single Touch Payroll.  We'll provide the i...
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  • 1 reply
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GovConnect STP for Reckon One WEBINAR (19 July)
This webinar will deep dive into our new product GovConnect STP and answer the most common questions around Single Touch Payroll.  We'...
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  • 1 reply
  • Article
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GovConnect STP for Payroll Premier WEBINAR (19 July)
This webinar will deep dive into our new product GovConnect STP and answer the most common questions around Single Touch Payroll. We'l...
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  • 1 reply
  • Article
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GovConnect STP for Accounts Hosted WEBINAR (18 July)
This webinar will deep dive into our new product GovConnect STP and answer the most common questions around Single Touch Payroll. We'll...
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  • 1 reply
  • Article
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Reckon Cloud POS UPDATE (16 July 2018)
Hi everyone, Reckon Cloud POS received an update earlier this week which is live.  This update contains the fix to remedy integration is...
  • Rav, 17 hours ago

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  • 0 replies
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“Invalid Company Information error” in Govconnect STP when submitting pay events from Reckon Accounts Business & Hosted
Why do I get a 'Invalid Company Information' error when lodging pay events in Reckon GovConnect STP from Reckon Accounts Business (deskto...
  • 3 me toos
  • 5 replies
  • Article
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REMINDER: Reckon Accounts Hosted 2017 removal on 31 July
Hi everyone, Just a friendly reminder, access to the 2017 edition of Reckon Accounts Hosted will be removed on 31 July 2018. If you hav...
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  • 1 reply
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Single Touch Payroll - Reckon GovConnect STP
Single Touch Payroll (STP) is coming into effect from 1 July 2018. To help you be compliant, we have developed a new application called...
  • 2 me toos
  • 26 replies
  • Article
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RECKON CLOUD POS - How do I sign up?
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  • 1 reply
  • Article
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“Invalid Company Information error” in GovConnect STP when submitting pay events from Payroll Premier
Why do I get a 'Invalid Company Information' error when lodging pay events in Reckon GovConnect STP from Payroll ? The Legal Name in you...
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  • 7 replies
  • Article
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Single Touch Payroll - AUSkey and Software ID FAQ's
AUSKEY & SOFTWARE ID FAQ's FOR SINGLE TOUCH PAYROLL Do I need an AUSkey to use Reckon GovConnect STP?The only time you need a business...
  • 4 me toos
  • 2 replies
  • Article
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Single Touch Payroll (STP) Webinar FAQ's
Hi everyone, With the new Single Touch Payroll (STP) upon us there will no doubt be loads of questions and it will take some time to get...
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  • 2 replies
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Unable to resize columns on invoice or other templates in Reckon Accounts Hosted
I’m unable to resize my column size on my reports and/or any invoice or other transaction templates. How can I fix it? Please see this K...
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  • 3 replies
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Single Touch Payroll for Reckon Accounts Hosted - VIDEO
Hi all, For anyone that missed last week's webinar on Single Touch Payroll (STP) for Reckon Accounts Hosted you can watch it below. This...
  • Rav, 1 week ago

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  • 0 replies
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"Please contact the tax office" - Single Touch Payroll
Hi everyone, If you've just submitted your STP file and receive an error message advising to "Please contact the tax office", the most c...
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  • 1 reply
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“Invalid Company Information error” in GovConnect STP when submitting pay events from Reckon One
Why do I get a 'Invalid Company Information' error when lodging pay events in Reckon GovConnect STP from Reckon One? The Legal Name in y...
  • 1 me too
  • 1 reply
  • Article
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The request is valid but the pull request is yet to be queued - Single Touch Payroll
Why do I receive a error message stating, 'The request is valid but the pull request is yet to be queued' when I submit my Single Touch P...
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  • 1 reply
  • Article
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RECKON ONE - How do I receive payment for an invoice?
Hi all, This video focuses on steps to receive payment from your customers in Reckon One. Check it out and let us know if you have any q...
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  • 1 reply
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I don't have a smartphone, how do I register Multi-Factor Authentication (MFA) for Single Touch Payroll?
I don't have a smartphone to install the Google Authenticator app, is there any other way I can setup the Multi-Factor Authentication (MF...
  • 2 me toos
  • 1 reply
  • Article
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ATO System Maintenance affecting Single Touch Payroll services (7 July 2018)
Hi everyone, We've just received notice that the ATO will be performing maintenance on their systems over the weekend which will affect ...
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  • 1 reply
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