Conversations

Conversations 1 - 20 of 1737
Photo of nicole Topp
Email Remittance advice
I am trying to email remittance advice for our suppliers  since the upgrade of software and now have error
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Tian Lan
Reckon Accounts Premier 2018 Single Touch Payroll Issue
HiOur company is using Reckon Accounts Premier Non-Profit Edition. We just updated 2018 version in July. I joined the company last month ...
  • 1 me too
  • 3 replies
  • Question
Photo of Sian Ward
STP sharing not working
Hi, I have had a company shared with me and when i go to click on the company it comes up with an error. 403: Unauthenticated. What does ...
  • 1 me too
  • 2 replies
  • Question
Photo of Vanessa Erasmus
Hello, can you please give us instructions on how a bookkeeper can change the ownership of a Reckon Hosted R2 file to a client?
Hello, can you please give us instructions on how a bookkeeper can change the ownership of a Reckon Hosted R2 file to a client?
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  • 2 replies
  • Question
Photo of Accounts Officer
Can I change the remittance to show which invoices credits are being applied?
  • 2 me toos
  • 1 reply
  • Question
Photo of Charlene
Single Touch Payroll (STP) in Reckon Portal - Authentication
Hi,In the Reckon Portal, is there a way you can link multiple mobile devices to the one user/login for authentication?What if the one use...
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  • 2 replies
  • Question
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Photo of Charlene
Single Touch Payroll (STP) in Reckon Portal
HiIn the Reckon Portal https://portal.reckon.com we have created a new 'staff' user as we require more then one person to upload STP file...
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  • 2 replies
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Photo of Jenni
Is there a way to set up child support payments in Reckon Accounts Hosted Payroll? Thanks
I've just had a call from Human Services to say they are sending a letter advising that I have to deduct Child Support from one of our ne...
  • 2 me toos
  • 3 replies
  • Question
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Photo of adrian di marco
I am trying to login to reckon but am being told: This site can’t be reached
I am trying to logon back into reckon this afternoon after lunch and I am now being  told:This site can’t be reachedwww.reckononline.com....
  • 1 me too
  • 1 reply
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Photo of Nicole Lim
Price Level List - Employee Charge Out Rate
Hi all,  We have recently upgraded our premier Reckon Account Premier to 2018 Edition.  Our invoice to clients are based on time spent ...
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  • 3 replies
  • Question
  • Answered
Photo of IDA VII
hosted - connectv82.reckon.com is currently unable to handle this request, HTTP ERROR 500
I tried several times to log in 'LAUNCH ACCOUNT 2018 R2', but the HTTP ERROR 500 keeps coming up and showing 'hosted - connectv82.reckon....
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  • 1 reply
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Photo of Sian Ward
Google authenticator for STP
Hi, I have had to do a factory reset for my phone and had to re-download the authenticator app for STP. It is asking for the QR code whe...
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  • 1 reply
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Photo of Hawk
"Add" button in Pay runs is missing!
The "Add" button in Pay runs is missing! Please help!
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  • 1 reply
  • Question
Photo of Wes
Reckon Accounts PP 2016, Win7 to Win10 transfer problems.
Hi folks.  Have been going through the process of transitioning Accounts Personal Plus 2016 from a Win7 machine to a Win10 machine.  Here...
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  • 3 replies
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Photo of Joanne
stp final event dates are incorrect
When uploading a final pay event file for STP on a terminated employee the period start date is later than the period end date. However i...
  • 2 me toos
  • 5 replies
  • Question
Photo of Lee
Submitting Employee Tax File Declaration to ATO
I am trying to figure out if I can upload an Employee Tax File Declaration to my ATO portal from Reckon Accounts Premier Edition 2017. If...
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  • 2 replies
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Photo of Toni
Payday Reporting NZ
Is Reckon Hosted going to implement "Payday Reporting" for NZ users?
  • 1 me too
  • 2 replies
  • Question
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Photo of David Armstrong
Can Reckon one software be purchased & if so how much is it? I am at the moment using Personal Range 2015
  • 1 me too
  • 1 reply
  • Question
Photo of Peter Bird
printing
Since the last up grade every time i go to print invoice a box comes up saying lucida calligraphy is required to print and needs to be in...
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  • 1 reply
  • Question
Photo of Carlos Rodriguez
I need reckon enterprise and cannot find it on the downloads . How do I get a copy of this or can I use another software to openit?
I need reckon enterprise and cannot find it on the downloads . How do I get a copy of this or can I use another software to open it?
  • 1 me too
  • 1 reply
  • Question