Conversations

Conversations 1 - 20 of 1566
Photo of GoatyMcGoatBoat
Company File Server setup
Hi all, I've been using Reckon on my own for a while but I have recently put on a new staffer in the office and she needs to access Reck...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Earl Pryor
Invalid Company Information provided.
Invalid Company Information provided. Please check your ABN/WPN, Company Name and Branch number match those set in Reckon GovConnect Sing...
  • 3 me toos
  • 4 replies
  • Question
Photo of Lorraine
Is the webinar today on STP going to be on Youtube?
Is the webinar  today on STP going to be on Youtube?
  • 1 me too
  • 1 reply
  • Question
Photo of DIANA ATKINSON
'This version of Quickbooks requires Microsoft Internet Explorer 6.0 (or later).
Hi I am running 2018 desktop version and keep getting this error message: 'This version of Quickbooks requires Microsoft Internet Explor...
  • 1 me too
  • 1 reply
  • Question
Photo of Jodie
STP
I successfully lodged my first STP. However I updated my phone and restored from an old backup which resulted in my losing the details on...
  • 1 me too
  • 1 reply
  • Question
Photo of GLE
how do I access 2018 tax table updates for Reckon Accounts Plus 2017
Please help
  • 1 me too
  • 3 replies
  • Question
Photo of Sharon Cowley
STP
I have managed to import two company files to STP last week. Just looked at the govconnect in reckon Portal I have these error messages s...
  • 1 me too
  • 4 replies
  • Question
Photo of Paul Hasler
Reckon Android login
I am Evaluating Reckon One. I have gone through the setup process on my PC. I have used the "Sign in with Google" option. I now want to ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of SUE GREEN
GATEWAY: FAILED AUTHENTICATING USER TOKEN
Keep getting kicked out with the above error
  • 1 me too
  • 16 replies
  • Question
Photo of Phil Lavers
Unable to start Reckon: Error. String not found
Reckon Accounts Business on Windows 10. On startup I get an error message "Error. String not found." Any hints.
  • 1 me too
  • 1 reply
  • Question
Photo of Carol
Current 2018-19 Tax Tables Version No.
2018 Tax Tables Version No. - so does anyone know what the lastest No. is - just want to check and make sure have downloaded the correct ...
  • 1 me too
  • 3 replies
  • Question
Photo of Nancy May
STP Submitted status not changed
Hello, I've been able to set up and successfully process two payrolls with the new STP requirements. I just wanted to ask if the "Submitt...
  • 1 me too
  • 3 replies
  • Question
Photo of Leanne
Error message with STP
I am getting an ATO error for my STP upload - it says  "The value specified for an item does not match the item type (value = "", item ty...
  • 1 me too
  • 3 replies
  • Question
Photo of Leanne
ATO error message for STP file upload
I have uploaded my STP file and have received the following error - "ATO sent the poll response but the service failed to deserialize it"...
  • 1 me too
  • 2 replies
  • Question
Photo of Jane Walker
The RESC has added itself to the Total Gross when submitting the STP Data to the GovConnect STP.
The RESC has added itself to the Total Gross when submitting the STP Data . I am doing it wrong? Why has it added itself to Gross? Thank ...
  • 1 me too
  • 1 reply
  • Question
Photo of Garys Hydraulics
Google Authentication for two users
With STP you need to log in and use google authentication. We have that set up for one user and working well. We need to set up a second...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Andrea
Payroll Premier 2018/2019 -- Payslip Email Issue
Just completed the Upgrade but we are not able to email payslips 
  • 4 me toos
  • 9 replies
  • Question
Photo of mark
upload or attach a pic of expense receipt
has Reckon One been updated to attach a pic file of everyday receipts to bills? If not, why? when?
  • 3 me toos
  • 5 replies
  • Question
  • Answered
Photo of Pasta GoGo
STP change in reckon product
Hi all, I have been using Reckon hosted for 2 weeks, I have setup my reckon portal with govconnect and successfully upload STP. However 2...
  • 1 me too
  • 1 reply
  • Question
Photo of Anna Hopkins
STP
Is it possible to deactivate a portal account so I can start again?
  • 1 me too
  • 2 replies
  • Question