Conversations

Conversations 1 - 20 of 2929
Photo of Edwin Heywood
Personal Plus refusing original installation key
Its Friday in Adelaide and I still cant use Reckon PP 2019 refuses the original Instalation key Edwin Heywood Note: This conversation w...
  • 1 me too
  • 5 replies
  • Question
Photo of Rav
PLANNED MAINTENANCE - Reckon Accounts Hosted (17 November 2018)
Hi everyone,   We will be conducting planned maintenance on Reckon Accounts Hosted services this weekend. Maintenance will be carried ou...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Lynne
ATO File Status still at Pending
Has anyone heard why the ATO seem to have stopped reviewing files?  From 1st July to the end of September all my submitted files have bee...
  • 1 me too
  • 1 reply
  • Question
Photo of Janine
Reckon portal single touch payroll 401 unauthorised error
When I log into reckon portal to do single touch payroll, I choose Reckon GovConnect, enter my code and then I am getting full red screen...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Wendy Van Oosten
Loving Reckon One
I started using Reckon One yesterday with a steep learning curve, entering all transactions and Payroll from July 1 and just now complete...
  • 7 me toos
  • 5 replies
  • Praise
Photo of megan
Single touch payroll error software ID
Hi, I'm using hosted and after checking through the submission status with the  single touch payroll - I had some errors pop up saying th...
  • 1 me too
  • 2 replies
  • Problem
Photo of Sandy Stewart
STP error message
I am getting the following error message in STP fomr the ATO "ATO Messages   The following error messages have been returned from the ATO...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Waterways of Singleton
Email format with business name instead of accountshosted@reckon ?
Hi, is there any way for our emails to send from our business name instead of accountshosted@reckon ? 
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Ari Gold
STP submission stuck in Submitted status
Hi team, I've been submitting Single Touch Payroll submissions for a little while now but I've noticed their status hasn't changed from ...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of maherj
Why does Quicken/ReckonAccounts Personal crash when adding an invoice or estimate
Why does Reckon home and business 2019 crash when adding an invoice or estimate. I am using Windows 10, and have moved the tax file to bu...
  • 1 me too
  • 4 replies
  • Problem
Photo of JER
HI, Why cannot I now email a report in excel version? Have always been able to.
I am using Accounts Hosted. I am wanting to email a small file in excel version.  It looks like some thing is happening in the background...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Jackie Smoothy
When I try to email out of Reckon Accounts Hosted nothing happens.
  • 3 me toos
  • 4 replies
  • Problem
  • Archived
Photo of Omar Sosa
Request has not been completed yet. Please check back in couple of minutes
Hi,I am calling the API to add new time entries using this: <TimeTrackingAddRq ...But when I send several items (like 200) sometimes API ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Rav
**RESOLVED** Reckon Accounts Hosted - Email delivery issue (12 November 2018)
Hi everyone, We're currently investigating reports of email issues affecting Reckon Accounts Hosted. Early investigation is showing tha...
  • 1 me too
  • 19 replies
  • Announcement
Photo of Tamara White
Portal not working??
I have been trying to upload my STP file all day, but the portal just stays stubbornly blank and does not even bring up the log in screen...
  • 3 me toos
  • 8 replies
  • Problem
  • Solved
Photo of Blake
Reckon Accounts 2018 Installation Interrupted
I am attempting to upgrade a customer from Accounts Premier 2017 to 2018 on their Quickbooks server (as they heavily use multi-user mode)...
  • 1 me too
  • 6 replies
  • Problem
Photo of Vince Mulkerin
Problem with 2019 update and saving 2017 Qdata
I have a new computer so no old copies of Quicken on it. I received an email with the link to download the program. All went well I cop...
  • 1 me too
  • 7 replies
  • Problem
Photo of Toni Hudson
Is anyone else having trouble with the client portal not loading today?
Client Portal for Reckon One not loading today
  • 1 me too
  • 2 replies
  • Question
Photo of Nadine Siemer
Credit Card Payment failed and Account expired
Good Evening I have just realised my credit card didn't go through and now my account is expired I need to use my account tonight could ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Carljh
Home Inventory Manager won't open in Home & Business
When I click on the Inventory button in Home & Business 2019, I get the message that 'Home  Inventory Manager doesn't appear to be instal...
  • 1 me too
  • 2 replies
  • Problem