More tips for logging onto the new Hosted
Hi Everyone, Reports of Customer Experience with logging onto Hosted has vastly improved today, but you may still experience some delays...
Reckon FAQs
Joined on September 15, 2013
10,138 Points
54
Likes received
191
Conversations posted
526
Replies posted
618
Conversations followed
Conversations
Conversations 1 - 20 of 30
Hosted Login Issues
Login Issues are being reported by users this morning and are currently being investigated by our IT Team. My apologies for the inconven...
Finding a Partner while PartnerSearch is offline - RESOLVED
Hi Everyone, The Partner Search page (partnersearch.reckon.com) accessed from Find your Local Reckon Advisor links, is currently unavail...
Issue Update on the new Reckon Accounts Hosted
If you have been affected by login issues related to Reckon Accounts Hosted today, I wanted to pass on that our IT team is still working ...
Merchant Account Service message pops up when launching a Sales Receipt in Accounts Business 2014
Windows 8 users may see this message when launching a Sales Receipt in Accounts Business 2014: If you tick the box Do not display thi...
Urgent Reckon Accounts Hosted Maintenance tonight to be conducted at 10pm AEDT
Some users experienced problems logging onto Reckon Accounts Hosted today. To complete the maintenance to correct this issue all Recko...
Unable to access BankData through Reckon Accounts
We regret that Reckon Accounts desktop and Hosted users are currently unable to access their bank transactions through BankData. Our tec...
Why can’t I Save to PDF or Email with Accounts Business?
If you have problems when trying to save as a PDF or when emailing from Accounts Business, try assigning the QuickBooks V4 PDF Converter ...
Installation issues with Accounts Personal and Quicken and what to do about them
Sometimes Accounts Personal/Quicken won’t install for you. There are a number of things that might go wrong and here’s what you can do t...
Quicken launcher errors at start-up and what to do about them.
Sometimes Accounts Personal/Quicken won’t launch. You may get errors like: This does not appear to be the same computer your copy of ...
Reckon Accounts, Windows 8.0 & 8.1, IE10&11
As Windows 8.1 and Internet Explorer v11 were released after the current versions of Reckon Accounts Business, Personal and Hosted were r...
Cannot receive a payment for an invoice on the Invoice List in Reckon One
There are a number of ways of receiving payment against an invoice in Reckon One, but not all of them carry through properly. There a...
Why can’t I remove some icons from the Icon Bar in Accounts Business 2014?
In the 2014 version of Accounts Business the 5 default icons have a permanent status. Even though you can delete these icons in your...
TAB key moving backwards on Reckon Accounts Hosted
Some users have reported problems using their usual TAB key in Reckon Accounts Hosted.
We’ve found for some users this has been the resu...
Copy & Paste on Reckon Accounts Hosted
Some
users have reported difficulties using their copy&paste functionality. For
some users we’ve found that this is a result of the bro...
Can't see the Full Screen or it is blurry
If your screen resolution is set lower than the optimum screen resolution, then the full screen will not appear. In many cases you cannot...
Shortcut Keys not working on Reckon Accounts Hosted
Some users have reported difficulty using short cut keys in the new Reckon Accounts Hosted environment. In some cases this is a result of...
Pressing Enter does not move to the next line in Reckon Accounts Hosted
If you find that pressing Enter no longer takes you to the next line or field, modify your preferences in Accounts 2014 to allow it.
Ed...
Keyboard on mobile devices and Reckon Accounts Hosted
Keyboards offered on mobile devices may not contain all keys available on a desktop computer keyboard. The Ctrl key in particular may be...
Mouse functionality lost in Reckon Accounts Hosted
Some users may find that they lose functionality of their mouse while working in Reckon Accounts Hosted. This problem has been isolate...