Finding a Partner while PartnerSearch is offline - RESOLVED
Hi Everyone, The Partner Search page (partnersearch.reckon.com) accessed from Find your Local Reckon Advisor links, is currently unavail...
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Joined on September 15, 2013
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Unable to access BankData through Reckon Accounts
We regret that Reckon Accounts desktop and Hosted users are currently unable to access their bank transactions through BankData. Our tec...
Delays to Share Price Downloads for 20/10/15
Hello Share Price Download users. The ASX wishes to advise that they are experiencing delays in the dissemination of the ASX Market Info...
Merchant Account Service message pops up when launching a Sales Receipt in Accounts Business 2014
Windows 8 users may see this message when launching a Sales Receipt in Accounts Business 2014: If you tick the box Do not display thi...
Cannot change Terms and Credit limits on the Reckon One Mobile App
Terms and Credit Limits were added to Reckon One on 10th December 2014. This update applied only to the web-accessed version and not t...
Server Error in '/' Application when attempting to activate Accounts Personal or Quicken
The activation module inside Accounts Personal Range and Quicken gave you a direct online connection to the Reckon activation server by c...
Stock Symbol Lookup no longer provides symbol information
When you buy a share for the first time Accounts Personal prompts you to enter a Code for the share. There is a Look Up button that will...
Clicking Go Online in the Online Banking Centre no longer opens my bank's internet portal
The Go Online button on the Online Banking Centre was a quick and easy way to get to your bank's internet portal and download a QIF file ...
Imported BankData transactions disappear when I return to the Banking screen
You might encounter a situation where you leave the import BankData screen without having import all your transactions, then when you re...
BankData transactions do not import after one transaction has been entered
You might encounter a situation where after having imported bank transactions once, the next time you open Reckon One, no more bank tran...
Cannot Print through the new printing feature of Reckon Accounts Hosted
Some users are finding that printing invoices from the PDF created by the new printing feature in Reckon Accounts Hosted, fails. With an...
Mouse functionality lost in Reckon Accounts Hosted
Some users may find that they lose functionality of their mouse while working in Reckon Accounts Hosted. This problem has been isolate...
Keyboard on mobile devices and Reckon Accounts Hosted
Keyboards offered on mobile devices may not contain all keys available on a desktop computer keyboard. The Ctrl key in particular may be...
Pressing Enter does not move to the next line in Reckon Accounts Hosted
If you find that pressing Enter no longer takes you to the next line or field, modify your preferences in Accounts 2014 to allow it.
Ed...
Shortcut Keys not working on Reckon Accounts Hosted
Some users have reported difficulty using short cut keys in the new Reckon Accounts Hosted environment. In some cases this is a result of...
Can't see the Full Screen or it is blurry
If your screen resolution is set lower than the optimum screen resolution, then the full screen will not appear. In many cases you cannot...
Copy & Paste on Reckon Accounts Hosted
Some
users have reported difficulties using their copy&paste functionality. For
some users we’ve found that this is a result of the bro...
TAB key moving backwards on Reckon Accounts Hosted
Some users have reported problems using their usual TAB key in Reckon Accounts Hosted.
We’ve found for some users this has been the resu...
Reckon Accounts, Windows 8.0 & 8.1, IE10&11
As Windows 8.1 and Internet Explorer v11 were released after the current versions of Reckon Accounts Business, Personal and Hosted were r...
Why can’t I remove some icons from the Icon Bar in Accounts Business 2014?
In the 2014 version of Accounts Business the 5 default icons have a permanent status. Even though you can delete these icons in your...