Conversations

Conversations 1 - 20 of 163
Photo of Karen Martin
How do I enter the grossed up reportable FBT for relevant employees on their inb payment summary. I called Reckon and the couldn't help me.
How do I enter the grossed up reportable FBT for relevant employees on their inb payment summary. I have tried calling Reckon technical ...
  • 2 me toos
  • 7 replies
  • Problem
  • Solved
Photo of Digna Gobaira
matching transactions without duplicating
I have been reading through posts and it seems that there is no manual matching method where the auto matching doesn't pick up a transact...
  • 1 me too
  • 2 replies
  • Problem
Photo of John
error code (6000,83)
Our files are saved on a NAS drive, there's no single controlling it, it's just an automatic backup drive. I've read the previous posts r...
  • 1 me too
  • 6 replies
  • Problem
  • Solved
Photo of Wendy
Accounts Hosted 2015 R2 when switching between pc programs using ALT-TAB, the cursor in Accounts jumps forward to the next input field.
I often switch between pc programs to check data (eg switch between Accounts and viewing an invoice) and if I use ALT-TAB to do that, t...
  • 1 me too
  • 2 replies
  • Problem
Photo of Lisa-Jane Roddis
I am getting the error message 'No terminal server is available to run application RA.2015.AU.R2"
I am getting the error message 'No terminal server is available to run application RA.2015.AU.R2"
  • 3 me toos
  • 3 replies
  • Problem
  • Solved
  • Archived
Photo of Lucas Anstiss
Reckon Hosted not savings my Yodlee ID for Credit Card Feeds
I am using 'BankData Imports' in Reckon Hosted for my main bank account and for 2 credit cards. The data import for the bank account work...
  • 1 me too
  • 14 replies
  • Problem
  • In Progress
  • Archived
Photo of Martin French
Emailing Invoices from Reckon Accounts 2016, Outlook 2016, Windows 10
Hi there, A client of mine is unable to send Invoices from Reckon Accounts 2016 using Outlook 2016 (non-365) on Windows 10. They're get...
  • 2 me toos
  • 6 replies
  • Problem
  • Archived
Photo of Kylie Stewart
ETP payments in Reckon accounts
Hi i've recently had to setup ETP payments in Reckon accounts and I followed the Reckon terminating an employee in accounts business - af...
  • 4 me toos
  • 24 replies
  • Problem
  • Solved
Photo of Rob Stevenson
Reckon Accounts Personal 2015 "Reckon Accounts Launcher has stopped working".
I have Reckon Accounts Personal 2015, using on W8.1 machine. Working without problem for months. This morning on launch received the mess...
  • 3 me toos
  • 8 replies
  • Problem
  • In Progress
Photo of Alison Caruana-Smith
How to set our custom Remittance advice as the default?
How do we set  custom Remittance advice as the default? I have inactivated the standard RA remittance form (no longer in Lists/Templates...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Megan Tilley
Parts of screen display remain painted on other screens
I am a long time user of Quicken/Reckon products (since 1986!) and have only recently started having this problem. Product -  Reckon Acc...
  • 1 me too
  • 5 replies
  • Problem
Photo of Alexei Behr
Error importing IIF files
I'm trying to import lists from one company to another using an IIF file but get the message "Error on Line 10: You can't change the type...
  • 1 me too
  • 7 replies
  • Problem
  • Solved
Photo of Peter Jenke
Reckon Accounts Personal Plus 2017 - Loss of Historical Share, Bond and Managed Fund Price Data
Help. I have just upgraded to Reckon Accounts Personal Plus 2017 from 2016. The immediate issue is that the pricing history for all my ...
  • 1 me too
  • 24 replies
  • Problem
  • Solved
  • Archived
Photo of Graham Bates
Share prices not uploading after installing Reckon Personal Plus 2017. on Windows 10
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
  • Archived
Photo of Pravin Nahar
Problem with share price update after upgrading to PP2017
I have just upgraded to PP 2017. Why don’t the Day Change and Day Change % columns on Portfolio View update after I run the One Step Upda...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
  • Archived
Photo of Craig Caulfield
Invalid licence message after upgrading to Reckon Accounts 2017
I've just upgraded to Reckon Accounts 2017 from 2016 by first uninstalling the previous version. When I started the application I get an ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Milenko
share price 2017
Incorrect Share Price Downloading with the Personal Plus 2017  Most share prices download correctly BUT with the share "SLF" it is using ...
  • 1 me too
  • 4 replies
  • Problem
  • Archived
Photo of Kim Loane
Exercise Option Wizard Hang
Has anyone encountered/found a solution to the problem of entering an Exercise Option transaction.   There is no option but to use the w...
  • 1 me too
  • 5 replies
  • Problem
Photo of Catherine Edwards
I can't do a bank feed through that Yodlee it just keeps trying to connect then nothing.
I can't do a bank feed through that Yodlee it just keeps trying to connect then nothing. Also whats the point of a bank feed when you ha...
  • 1 me too
  • 1 reply
  • Problem
Photo of Tim Kluger
Salary sacrifice on gross payment to super; nothing being deducted when I process paycheque
Have set up salary sacrifice in payroll item list and set up as super type. When it comes to processing paycheque I get $0 being deducted...
  • 1 me too
  • 2 replies
  • Problem
  • Solved