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Photo of Retro Rack Global
"It appears that your user name or passwords have been tampered with, you may have trouble logging in".
On Friday this message popped up "It appears that your user name or passwords have been tampered with, you may have trouble logging in". ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Rav
*RESOLVED* - Reckon Accounts Hosted - Launch issue (28 July 2017)
Hi everyone, We're currently investigating an issue affecting launch of Reckon Accounts Hosted. You may encounter an error screen simil...
  • 12 me toos
  • 38 replies
  • Problem
  • Solved
Photo of Retro Rack Global
cant log in
cant log in this morning. hosted.reckon.com.au is currently unable to handle this request. anyone else having this issue. 
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
  • Archived
  • Merged
Photo of Leslie McDonald
Why am I getting an error message saying "The Load Balancer server is not available"?
When trying to launch Accounts 2015 R2 I get the error message "The Load Balancer server is not available"
  • 2 me toos
  • 3 replies
  • Problem
  • Solved
Photo of Catherine
I am getting a message "user ticket not found" and "load balance server is unavailable"
  • 5 me toos
  • 2 replies
  • Problem
  • Solved