Conversations
Conversations 1 - 20 of 27
I am trying to figure out if I can upload an Employee Tax File Declaration to my ATO portal from Reckon Accounts Premier Edition 2017. If...
Matching bank import data to invoice payments from customers
Hi All I am using Reckon Accounts Hosted and am importing the transactions from our bank data and would like to know how I can match the...
what does voiding a cheque do to GST
have entered a cheque twice. Is unpresented but in Dec 16 GST quarter. How do I get rid of it without stuffing up my BAS's. Do I void ...
Email - Sent confirmation issues
This has been a contentious issue it appears but I have not really been able to find an up to date response. Is there any way that Accou...
Duplicate existing Reckon hosted company file to use as test environment
I am using Reckon Accounts Hosted. I want to duplicate an existing Company file to create a test environment file. I want to retain the...
reckon accounts hosted android problems
Hi i am using a Samsung Galaxy s7 and every time i go to launch accounts hosted from it, it opens another screen and starts to load befo...
Memorised Transactions not working after update
" After updating, when starting, I get the error message: "None of the memorised transactions have been recorded". Any one have any ideas...
workcover refund (how to enter the gst part )
received a refund cheque from workcover. I have tried to enter this as make deposit, but this way is not allowing me to record the gst p...
Reckon Online Payroll - Direct Deposit feature - how do I set this up (beyond updating employees bank account details)?
I assume that somehow (once Employee profile has been updated with an employees bank details) Reckon will somehow interact with my bank a...
Refund with an attitude
We have just made contact with Reckon to ask about a refund on 2 user accounts that we are no longer using in our business. We asked the ...
INB Summary blank
For three employees, INB summaries are printing with no data, even though the data is correct and visible elsewhere. The other employees ...
PAYG withheld total at W2 on simplified BAS differs from the amount on all other reports (Tax Liability, Payroll Totals, Payroll Liability)
Hi all, The PAYG withheld total at W2 on simplified BAS is more than the amount on all other reports (Tax Liability, Payroll Totals, Payr...
PRINTING STRAIGHT TO MY PRINTER AND AVOIDING PDF CONVERSION
I WOULD LIKE TO PRINT ANY DOCUMENT FROM RECKON HOST STRAIGHT TO MY COMPUTER. I AM CURRENTLY GOING THROUGH MANY PROCESSES TILL A CONVERSIO...
State Payroll Tax Rate change
A business in regional Victoria is eligible for a reduced rate of 3.65% for State Payroll Tax. How do I change the settings in Reckon Ac...
Do I need to Backup??
Do we need to do daily backups in case we need to restore a file in the future? Reckon said that they do backups when I called yesterday...
The PAYG summary total is showing totals less than on the Payroll Totals for the year. Difference is definitely in the Sal Sacrifice total
Have just looked at our PAYG payment summaries ( not yet sent them to ATO ) and have a difference showing for two of our employees . Both...
Payroll query: What is the logic behind a 7.6 hour working day?
Hi all, This must have been asked before. Can someone please remind me how we arrive at a 38 hour working week? We are not on any award...
Update 2017 Backup
Hi, We started the back up this morning at 9.00am and it is still running and we have not been able to access QB all day. It has sat on ...
We have upgraded to 2017 Hosted but now it is telling us we need to update our other PC's. Do we have to complete this process on each PC?
We have upgraded to 2017 Reckon Hosted successfully but now when logging onto the other PC's it is telling us we still need to update. Do...
Insurance Claim
Hi all, How to record the refund from our insurance claim from insurance company on Reckon Account Hosted? Thank you