Conversations

Conversations 1 - 20 of 25
Photo of Jay Garland
Yodlee Error
One of my NAB credit cards (when I log into Bankdata) has the error YODLEE ERROR in the status column. When I click on the hyperlink I ge...
  • 1 me too
  • 5 replies
  • Problem
Photo of Waterways of Singleton
Email format with business name instead of accountshosted@reckon ?
Hi, is there any way for our emails to send from our business name instead of accountshosted@reckon ? 
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Roslyn
Deposits
I am using Reckon Hosted.  Is it possible to create a deposit automatically when receiving payments?  It is time consuming to receive a p...
  • 1 me too
  • 2 replies
  • Question
Photo of Peter
time out
These system now times out very quickly, this has changed in the last few days. It previously was 2 hours or more. How can this be exten...
  • 12 me toos
  • 40 replies
  • Problem
  • Solved
  • Archived
Photo of Jay Garland
Online banking > bankdata import
I have two accounts that use YODLEE: AMEX and a business card linked to my nab account. The AMEX always work fine, however the nab busine...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Roslyn
Why am I getting this message: "Must connect using SSL encryption"
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Roslyn
Emailing Invoices
How can I check if an email has been sent in Reckon Hosted?  Is there a record of this somewhere?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Roslyn
Reckon Hosted - I am unable to backup to local PC
How can I backup a company file on Reckon Hosted to my PC?  I go through the usual process but when I try and choose where I wish it to b...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Roslyn
Delayed printing time
Is there any chance the length of time it takes to print an invoice or report can be reduced? It is ridiculous that you have to go throu...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Roslyn
Bank feeds Reckon Hosted do not all download
Reckon Hosted - Two transactions in the middle of the month have not downloaded on bank feeds.  Is there any particular reason for this? ...
  • 1 me too
  • 2 replies
  • Question
Photo of Gavin
Time to print too long!!
Since the "upgrade" to Reckon Hosted a few weeks ago it is now taking up to 20 seconds or more to print one document because of the uploa...
  • 1 me too
  • 5 replies
  • Problem
  • Not a Problem
  • Archived
Photo of Roslyn
Cannot login - the system says I am already logged in but I am not
I had to shut down Crome and when I reopened it and tried to log in again I get the following message: "The attempt to login with the use...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Mike Dowell
mike dowell
sent emai from reckon one does not show as sent in out look
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Philomein Jansen-ter Hark
downloaded bank transactions that are matched keep appearing as Unmatched
I've just started using the automatic bank feed and thought I was getting the hang of it. I matched some downloaded transactions, however...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Roslyn
Internet transfer between accounts
Can you do an internet transfer between your own accounts without having to (1) write a cheque; and (2) do corresponding deposit?  MYOB h...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Roslyn
Training videos Reckon Hosted
Where can I find the training videos for Reckon Hosted.  In particular a video showing how the bank reconciliations work.  Thanks
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Kristina
Help with bank reconciliation
I am new to reckon and am trying to catch up on entering July accounts  however I am really struggling with the bank rec. I have manually...
  • 1 me too
  • 3 replies
  • Question
Photo of Roslyn
Printing in Reckon Hosted
When I print in Reckon Hosted it is very slow and goes through a process of print to "Reckon Printer (redirect 8)" then brings up a view ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Roslyn
Writing cheques and paying bills without items
Can I use cheques or pay bills without having an Item? We do not sell-on any expenses but don't seem to be able to write a cheque withou...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Roslyn
Does anyone know how to create a 2 page invoice without the signature at the bottom of the first page (only on the second page)?
  • Roslyn, 3 months ago

  • 1 me too
  • 0 replies
  • Question