Conversations

Photo of Wendy
GST Inclusive invoices
Since starting a brand new data file, I cannot find where to make my sales invoices gst inclusive. I have to remember to tick this box ea...
  • 1 me too
  • 5 replies
  • Question
Photo of Wendy
STP error message
Have uploaded final pay, and then created final pay event. When in Reckon Gov Connect I got an error message "instance payroll event payr...
  • 1 me too
  • 3 replies
  • Problem
Photo of megan
STP year end.
Is there instructions for year end reporting of STP through Reckon Gov Connect.  Don't need to finalise with the ATO until July 10th (?)....
  • 3 me toos
  • 6 replies
  • Question
Photo of Wendy
new 2019 version
The new version is great because it shows "overdue" on any invoice which is overdue. Only problem is if you have a COD customer and raise...
  • 1 me too
  • 4 replies
  • Problem
Photo of Wendy
cannot download files - aba etc
I am using Reckon Hosted. This morning I could download .aba files, and spreadsheets with no worries. Now nothing happens - I just get a ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Peter
time out
These system now times out very quickly, this has changed in the last few days. It previously was 2 hours or more. How can this be exten...
  • 12 me toos
  • 40 replies
  • Problem
  • Solved
  • Archived
Photo of Wendy
profit and loss by rep
I'm sure I have asked the question before, but why can't you get a profit and loss report by rep.? I was advised that "most" companies ar...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Wendy
Multi factor code not working on PC.
 I have been trying since yesterday afternoon and code not accepted. I thought I would try and download app to my iphone but it wants to ...
  • 1 me too
  • 3 replies
  • Problem