Conversations

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Automatic monthly subscription renewal
Just found out that our monthly Reckon subscription is automatically debited to our credit card for the next 12 months. When I rang regar...
  • Wendy, 2 months ago

  • 1 me too
  • 0 replies
  • Problem
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STP error message
Have uploaded final pay, and then created final pay event. When in Reckon Gov Connect I got an error message "instance payroll event payr...
  • 1 me too
  • 3 replies
  • Problem
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new 2019 version
The new version is great because it shows "overdue" on any invoice which is overdue. Only problem is if you have a COD customer and raise...
  • 1 me too
  • 4 replies
  • Problem
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STP still pending
I have an STP dated 15/10/2018 which still shows as "pending". Others which showed the same changed from pending when I clicked on the de...
  • 2 me toos
  • 3 replies
  • Problem
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AN STP file still shows as pending
As STP file dated 23rd April still shows as pending. The two lodged after show as success. However the STP 23rd April also doesn't show o...
  • Wendy, 5 months ago

  • 1 me too
  • 0 replies
  • Problem
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cannot download files - aba etc
I am using Reckon Hosted. This morning I could download .aba files, and spreadsheets with no worries. Now nothing happens - I just get a ...
  • 1 me too
  • 3 replies
  • Problem
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Multi factor code not working on PC.
 I have been trying since yesterday afternoon and code not accepted. I thought I would try and download app to my iphone but it wants to ...
  • 1 me too
  • 3 replies
  • Problem