Conversations

Conversations 1 - 20 of 22
Photo of Shelley
Genuine redundancy payroll item
What is the correct way to create a Genuine redundancy payroll item - Lump Sum D We track expenses by jobs and use classes as our revenue...
  • Shelley, 2 months ago

  • 1 me too
  • 0 replies
  • Question
Photo of Shelley
weekly payroll & jobkeeer
We pay our staff weekly.  Majority of our staff are eligible employees.  A couple require a top up for pays within April.   We want to ...
  • 1 me too
  • 3 replies
  • Question
Photo of Shelley
Leave Liabilities
Our payroll week runs from Monday to Sunday but we physically pay on the following Thursday.  An employee took annual leave last week, pa...
  • 1 me too
  • 1 reply
  • Question
Photo of Shelley
Superannuation
I recently started a new company and the Reckon Hosted tutor advised my administration team that you only need to have 1 super payroll it...
  • 1 me too
  • 5 replies
  • Question
Photo of Shelley
STP not flowing through to ATO
Apparently our STPs are not flowing through to the ATO in either of my companies.  I have received no error messages.  All uploads appear...
  • 1 me too
  • 3 replies
  • Problem
Photo of Shelley
STP portal wont open
STP portal wont open after clicking the lodge button.  This was working fine on Friday 
  • 1 me too
  • 2 replies
  • Problem
Photo of Shelley
Accounts Hosted Statements
Is there any way to stop the memo note on an invoice carrying through to the  description on the customers statement?
  • 2 me toos
  • 3 replies
  • Question
Photo of Tamara White
Portal not working??
I have been trying to upload my STP file all day, but the portal just stays stubbornly blank and does not even bring up the log in screen...
  • 3 me toos
  • 8 replies
  • Problem
  • Solved
Photo of Shelley
STP - how do you log back into hosted correctly?
STP - got it down pat except for how are you meant to get back into hosted once you are finished in the govconnect portal?  I have to re-...
  • Shelley, 2 years ago

  • 1 me too
  • 0 replies
  • Question
Photo of Shelley
excel issues
I was creating my monthly managers reports, exporting into a new excel file. Halfway through the workbook apparently has become protected...
  • Shelley, 2 years ago

  • 1 me too
  • 0 replies
  • Problem
Photo of Shelley
Timing out
Cant log in.  Keep getting timed out. Rung Tech support. No support after 20 min on hold.  I haven't got time for this crap
  • Shelley, 2 years ago

  • 1 me too
  • 0 replies
  • Question
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