Customer Overpayments
I have a payment from a client back in march 2017 with an overpayment. The payment allowed me to save this amount to be used at a later d...
Shirley Ingle
Joined on May 1, 2015
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Conversations
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Can you raise an aba without actually processing the payments in the system
I need to be able to raise an aba file for the supplier payments that i can give to my CFO to upload to the bank. However, i do not want ...
LSL available calculation
Hi, I have a client that wants only available LSL showing on payslips. The payslips show LSL available at present, the issue I have is...
Is there a facility in Reckon where the Hosted admin contact is advised via email when bank accounts are changed?
how to process holiday loading
I have no idea where to find holiday loading or how to process it
Expired Account.
I am trying to log into my Hosted account, however it says 'account expired'. I pay monthly via direct debit and have not missed a payme...
Expenses showing as a negative figure on my p & l
I can’t work out why for the last financial year, my building supplies which is obviously an expense for my business is showing up as a n...
iCloud Storage
I want to get rid of backups on the cloud that i no longer need. How do I go about this?
GST not being allocated to Tax Payable account
I have a question about gst. I have just noticed in one of my company files that the gst isnt being allocated to Tax Payable in the Gener...
*RESOLVED* Reckon Accounts Hosted launch issue (30 June 2018)
Hi everyone, We're aware that some users are experiencing issues logging into Reckon Accounts Hosted at the moment. This issue is only ...
write off overpayments by customers
How do I write off overpayments from customers as the years have passed and have no contact details. I have tried GJ - Bank CR and Debtor...
HOSTED: Please introduce an early payment discount as per the Quickbooks US version.
Everybody want this don't they! Please can we set this up! I know I don't have the time to manually change every invoice that is paid ear...
How do I remove a user (Old accountant)
Transfer funds message
How can I get rid of this message, we recently changed to Accounts Hosted, are not using online banking and every time I transfer funds (...
Printing Issues
Hi, when I'm printing something from Reckon Hosted (Australia), it doesn't print to normal sizing on A4. This has happened since the las...
Log on
Trying to log on to Reckon Accounts and it is not connecting??
Accurals not working
Using Reckon Hosted and I have two employees whose annual leave and personal leave accured seem to be working but when I do pays, accured...
overseas employees
I would like to keep records of salary payment and holiday accrual for our team in China in the employee section without effecting my AU ...
OUTPUTS (Sales) GST APPEARING AS A "-" MINUS UNDER INPUTS (Purchases) - WHY????
OUTPUTS (Sales) GST APPEARING AS A "-" MINUS UNDER INPUTS (Purchases) - WHY????
CREDIT CARD REFUND 5 MONTHS APART
Back in April 2017 we brought some stock & paid for it using our Company Credit Card.Our Supplier just notified us that they had overchar...