Conversations

Conversations 1 - 20 of 134
Photo of Peter Lang
Personal Plus 2017 - how do I set up connection to ANZ share investing?
I have just started an ANZ Share Investing account.  Reckon PP 2017 says I can use Web Connect and it will set up a account in Reckon PP....
  • 1 me too
  • 2 replies
  • Question
Photo of Shisir
KB - Error, "You do not have sufficient permissions to delete files in the specified folder.."
You may have experienced the above titled error, when trying to access your data/company file in Reckon Accounts Business across the netw...
  • Shisir, 4 days ago

  • 1 me too
  • 0 replies
  • Article
Photo of Shisir
KB - Copy and Paste function is not working on Reckon accounts Hosted when using in Mac.
Please check out the new KB for Reckon Accounts Hosted in MAC environment, where you may have experienced issue using copy and paste func...
  • Shisir, 4 days ago

  • 1 me too
  • 0 replies
  • Article
Photo of Sarah Nation
GovconnectAS.exe has stopped working
When I try and lodge my BAS, and I get to the prefill stage, I press on the prefill button and it comes up with that it was successful, t...
  • 15 me toos
  • 64 replies
  • Problem
  • In Progress
Photo of Trevor Cuerden
Reckon Accounts was not able to complete you request OL-221-A. How do I fix this?
With Personal Plus, I'm trying to download a Web Connect File. However this keeps coming up: Reckon Accounts was not able to complete you...
  • 1 me too
  • 15 replies
  • Problem
Photo of Shisir
KB - Changing a company file name in Reckon Accounts Hosted
Please check out our new KB for Reckon Accounts Hosted on how to change the company file name. http://kb.reckon.com.au/issue_view.asp?ID=...
  • Shisir, 3 weeks ago

  • 1 me too
  • 0 replies
  • Article
Photo of Shisir
KB - FORM_Load Error message on Reckon POS Terminal. Record is deleted
Please check out our new KB for Reckon Point of Sale (Desktop) if you are getting "An error has occurred in frmOptions : Form_Load 3167 R...
  • Shisir, 3 weeks ago

  • 1 me too
  • 0 replies
  • Article
Photo of Shisir
KB - POS Messaging system not working
Please check out our new KB for Reckon Point of Sale (Desktop) if you are getting "POS messaging system not working" error. http://kb.rec...
  • Shisir, 3 weeks ago

  • 1 me too
  • 0 replies
  • Article
Photo of Shisir
KB - How to switch the ownership of a bank feed in Reckon One.
Please check out our new KB for Reckon One, on how to change the ownership of the Bank Feed account, if you have accidentally signed up w...
  • Shisir, 3 weeks ago

  • 1 me too
  • 0 replies
  • Article
Photo of Shisir
KB - Unable to preview PDF attachment from PDF reader.
Please check out our new KB for Reckon Accounts Personal, if you are having difficulties on previewing PDF Attachment in in PDF reader. h...
  • Shisir, 3 weeks ago

  • 1 me too
  • 0 replies
  • Article
Photo of Shisir
KB - Entering ABN in Reckon Accounts Personal, Home & Business.
Please check out the latest KB http://kb.reckon.com.au/issue_view.asp?ID=5647 on how and where to enter the ABN in Reckon Accounts person...
  • 1 me too
  • 2 replies
  • Article
Photo of Anton Strauss
Reckon Accounts Plus 2017 crashes after sending invoice
Reckon Accounts Plus crashes every time when closing it after sending invoice via Outlook 2017
  • 1 me too
  • 28 replies
  • Question
  • Answered
Photo of drummojr
cannot open reckon accounts personal plus 2018, states current user does not have privileges to open this data file?
cannot open data file
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Jon
How to set up Home & Business for GST
I recently (today!) registered for GST and now wish to set up Home & Business 2018 for the the new regime. I've enabled tax-tracking, but...
  • 1 me too
  • 13 replies
  • Question
  • Answered
Photo of Shisir
KB - Editing and creating a new ABA file with an updated amount in Reckon One
Please refer to our latest kb http://kb.reckon.com.au//issue_view.asp?ID=5637 for detailed instructions on how to edit the pre-populated ...
  • 1 me too
  • 1 reply
  • Article
Photo of Shisir
KB - Enabling custom text field or How to enter ACN in Reckon One?
Please check out the latest KB http://kb.reckon.com.au/issue_view.asp?ID=5641 on how to enable the 'Custom Text' field in your invoices a...
  • Shisir, 2 months ago

  • 1 me too
  • 0 replies
  • Article
Photo of Shisir
KB - Opening balance is changed in reconciliation and Unable to finish reconciliation in or unable to print reconciliation report.
Please check out the latest KB http://kb.reckon.com.au/issue_view.asp?ID=5651 for Reckon One, explaining why the opening balance changes...
  • Shisir, 2 months ago

  • 1 me too
  • 0 replies
  • Article
Photo of Shisir
KB - How to calculate Statutory Super on gross pay excluding salary sacrifice. (Payroll premier)
Please check out the latest KB http://kb.reckon.com.au/issue_view.asp?ID=5652 on how to calculate Statutory Super on gross pay excluding ...
  • Shisir, 2 months ago

  • 1 me too
  • 0 replies
  • Article
Photo of Sonya Herbert
no GST amount on Invoice
I've created a new Invoice, Customer and Item, in our new company set up, I've set it up correctly with GST on customer's set-up, but whe...
  • 1 me too
  • 10 replies
  • Question
  • Answered
Photo of Shisir
KB - QBQIF2OFX - Run-time error 5 when importing QIF manually
Please check out the latest KB http://kb.reckon.com.au/issue_view.asp?ID=5650, if your bank statement import is failing with the error "Q...
  • Shisir, 3 months ago

  • 1 me too
  • 0 replies
  • Article