Conversations

Conversations 1 - 20 of 176
Photo of ashleyfrahn
Transaction Rules
When setting transaction rules, it would be good if you could choose an option under the description to search for part of a word instead...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Daniel James
File Upload Failed
I have recently replaced my old laptop with a new one running Windows 10. I can no longer upload files to import a bank statement into Ho...
  • 2 me toos
  • 10 replies
  • Problem
  • Acknowledged
Photo of Shisir
KB - Upload failed error in Internet Explorer.
Please check out our KB  http://kb.reckon.com.au/issue_view.asp?ID=5727 if you are getting 'Upload failed' error message when uploading a...
  • Shisir, 2 months ago

  • 1 me too
  • 0 replies
  • Article
Photo of Carljh
Security history did not transfer from PP 2019 to Home & Business
With my PP renewal due next month and the numerous problems over the years, thought I would download the trial of Home & Business to see ...
  • 2 me toos
  • 5 replies
  • Problem
Photo of Sonja Firby
Bank Reconciliation information missing
I am wanting to re-print the 31/03/2018 Bank Reconciliation but can only get back as far as 20/4/2018. Where is the rest of it gone? We h...
  • 1 me too
  • 8 replies
  • Problem
Photo of Ted
How do I list all transactions for a contact
How do I find all the transactions pertaining to an individual contact.   I have inadvertently duplicated several customers. john_smith a...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Eric Kong
Error again while loding STP since last two weeks ago!
Hi there,Since two weeks ago, the errors happen. Initially i thought was ATO error. As I had encountered once but then it was ok after th...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Diana Abrams
I cant log into reckon accounts hosted - is there an outage?
log on issue
  • 1 me too
  • 7 replies
  • Question
  • Answered
  • Archived
Photo of Cameron
Failed to connect using both WebSockets and HTTPS
Cannot launch accounts 2018 R2, are there any ports that need to be opened to allow this to work? we are getting "Failed to connect using...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Shisir
KB - The font is not installed on this system warning appears when printing from Reckon Accounts Hosted
Please check this KB if you are getting any warning message that the font is not installed when printing your invoices or other forms, in...
  • Shisir, 2 months ago

  • 1 me too
  • 0 replies
  • Article
Photo of Shisir
KB - Guides on installing Reckon Accounts Business in the Multi user environment
Please find our revised copy of the guide on installing and configuring Reckon Accounts Business in the network. 1) The guide will also...
  • 1 me too
  • 2 replies
  • Article
Photo of Shisir
KB - ‘Failed to connect using both WebSockets and HTTPS’ error when logging in to Reckon Accounts Hosted
Please check our new KB if you are getting 'Failed to connect using both WebSockets and HTTPS’ error when logging in to Reckon Accounts H...
  • Shisir, 2 months ago

  • 2 me toos
  • 0 replies
  • Article
Photo of Brett Lemon
Server 2016 install
Installing Reckon Accounts Premier 2018. I installed the server only option straight onto the server, all went fine. Moved the file to th...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Shisir
KB - Delete the bank transactions (QIF/CSV file) in bulk that was incorrectly imported.
Have you ever imported the wrong bank transactions file to your bank account in Reckon One and wondering how to delete them all in a sing...
  • 1 me too
  • 1 reply
  • Article
Photo of John
error code (6000,83)
Our files are saved on a NAS drive, there's no single controlling it, it's just an automatic backup drive. I've read the previous posts r...
  • 1 me too
  • 6 replies
  • Problem
  • Solved
Photo of Heids
Bill transaction has disappeared from bank reconciliation list after corresponding supplier adjustment note
Hi everyone. I am a very new user of Reckon One, and have had some bookkeeping training. I am doing my own bookkeeping for my business.I ...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of Shisir
KB - Accessing your recovery PIN and how to revoke your MFA, using recovery PIN, when you are locked out or have no access to your device, that is set up for MFA.
Toall Reckon GovConnect STP users, please find our new KB on how to access therecovery PIN http://kb.reckon.com.au/issue_view.asp?ID=5722...
  • Shisir, 2 months ago

  • 1 me too
  • 0 replies
  • Article
Photo of Shisir
KB - Entering Gross Amounts (Tax inclusive) or Net Amounts (Tax exclusive) in your transactions. Reckon One.
Pleasecheck out our new KB http://kb.reckon.com.au/issue_view.asp?ID=5721 on how to change the tax preferences to be able to enter the Gr...
  • Shisir, 2 months ago

  • 1 me too
  • 0 replies
  • Article
Photo of Shisir
KB - How to enable or create Estimates in Reckon One.
Please check out our new KB http://kb.reckon.com.au/issue_view.asp?ID=5720 on detailed instructions on how to enable estimates in Reckon ...
  • Shisir, 3 months ago

  • 1 me too
  • 0 replies
  • Article
Photo of Rachel Zhong
Can't use Manual upload CSV. Format
I have tried a few time to upload the CSV format bank statement to Reckon One. Could you please help to fix it? Thanks.
  • 1 me too
  • 8 replies
  • Question
  • Answered