Conversations

Conversations 1 - 20 of 164
Photo of Heids
Bill transaction has disappeared from bank reconciliation list after corresponding supplier adjustment note
Hi everyone. I am a very new user of Reckon One, and have had some bookkeeping training. I am doing my own bookkeeping for my business.I ...
  • 1 me too
  • 7 replies
  • Question
Photo of Shisir
KB - Accessing your recovery PIN and how to revoke your MFA, using recovery PIN, when you are locked out or have no access to your device, that is set up for MFA.
Toall Reckon GovConnect STP users, please find our new KB on how to access therecovery PIN http://kb.reckon.com.au/issue_view.asp?ID=5722...
  • Shisir, 4 days ago

  • 1 me too
  • 0 replies
  • Article
Photo of Shisir
KB - Entering Gross Amounts (Tax inclusive) or Net Amounts (Tax exclusive) in your transactions. Reckon One.
Pleasecheck out our new KB http://kb.reckon.com.au/issue_view.asp?ID=5721 on how to change the tax preferences to be able to enter the Gr...
  • Shisir, 1 week ago

  • 1 me too
  • 0 replies
  • Article
Photo of Shisir
KB - How to enable or create Estimates in Reckon One.
Please check out our new KB http://kb.reckon.com.au/issue_view.asp?ID=5720 on detailed instructions on how to enable estimates in Reckon ...
  • Shisir, 2 weeks ago

  • 1 me too
  • 0 replies
  • Article
Photo of Rachel Zhong
Can't use Manual upload CSV. Format
I have tried a few time to upload the CSV format bank statement to Reckon One. Could you please help to fix it? Thanks.
  • 1 me too
  • 8 replies
  • Question
  • Answered
Photo of Shisir
KB - Processing SuperStream in Reckon One
Please check out our new KB http://kb.reckon.com.au/issue_view.asp?ID=5718 on detailed instructions on how to set up and start with Super...
  • Shisir, 3 weeks ago

  • 1 me too
  • 0 replies
  • Article
Photo of Shisir
KB - Setting up and processing Payroll in Reckon One.
Please check out our new KB http://kb.reckon.com.au/issue_view.asp?ID=5717 on detailed instructions on how to set up and start with Payro...
  • Shisir, 3 weeks ago

  • 1 me too
  • 0 replies
  • Article
Photo of Peter Lang
Personal Plus 2017 - how do I set up connection to ANZ share investing?
I have just started an ANZ Share Investing account.  Reckon PP 2017 says I can use Web Connect and it will set up a account in Reckon PP....
  • 1 me too
  • 4 replies
  • Question
Photo of Rav
Introducing Quick Coding for Reckon One!
We’re excited to announce a much anticipated update to the Reckon One BankData module - quick coding! This new feature will make the b...
  • 1 me too
  • 2 replies
  • Article
Photo of Shisir
KB - How to enable/process Taxable Payments Annual Reports (TPAR) in Reckon One.
Please check out our new KB on guide to process the TPAR in Reckon One. http://kb.reckon.com.au/issue_view.asp?ID=5716
  • Shisir, 1 month ago

  • 1 me too
  • 0 replies
  • Article
Photo of Brett Lemon
Server 2016 install
Installing Reckon Accounts Premier 2018. I installed the server only option straight onto the server, all went fine. Moved the file to th...
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  • 1 reply
  • Question
  • Answered
Photo of Shisir
KB - Why is my ATO status still saying ‘Pending’ and not ‘Success’, even days after submission?
Please check our latest KB if you are using our latest online Reckon GovConnect STP portal, to submit your pay events to ATO and if you f...
  • Shisir, 1 month ago

  • 1 me too
  • 0 replies
  • Article
Photo of Shisir
KB - Manually Importing PayPal transactions
Please find our latest KB http://kb.reckon.com.au/issue_view.asp?ID=5713, on how to import the PayPal transactions manually into the Reck...
  • Shisir, 1 month ago

  • 1 me too
  • 0 replies
  • Article
Photo of Shisir
KB - Importing PayPal transactions and matching with my records from PayPal payment services
Please find our new KB http://kb.reckon.com.au/issue_view.asp?ID=5712 on how to import the PayPal transactions into Reckon One, when you ...
  • Shisir, 1 month ago

  • 1 me too
  • 0 replies
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Photo of Shisir
KB - Sending email failed message when emailing payslip from PP 18/19
Please check our new KB for Payroll Premier, if you are having an issue on sending payslips on email. http://kb.reckon.com.au/issue_view....
  • 1 me too
  • 1 reply
  • Article
Photo of Shisir
KB - Error ‘Something went wrong’, when trying to launch Reckon GovConnect STP
Please check our new KB http://kb.reckon.com.au/issue_view.asp?ID=5704 for Reckon GovConnect STP, if you are getting the error 'Something...
  • 1 me too
  • 1 reply
  • Article
Photo of Shisir
KB - PayrollDetail requires property “TotalGross” and “TotalPAYG” error when uploading STP files.
Please check out the new KB http://kb.reckon.com.au/issue_view.asp?ID=5706 for Reckon Accounts and GovConnect STP, if you are getting err...
  • Shisir, 2 months ago

  • 1 me too
  • 0 replies
  • Article
Photo of Shisir
KB - State Payroll Tax changes for VIC and NSW.
Please check our new KB http://kb.reckon.com.au/issue_view.asp?ID=5701 for a workaround to get your state payroll tax report correct to a...
  • Shisir, 2 months ago

  • 1 me too
  • 0 replies
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Photo of Shisir
KB - Error message 'Please contact the Tax Office', when submitting STP to ATO
Pleasecheck out our new KB http://kb.reckon.com.au/issue_view.asp?ID=5703 if you are getting 'Please contact the taxoffice' error message...
  • 1 me too
  • 2 replies
  • Article
Photo of Shisir
KB - Creating customer statements
Please refer to the KB http://kb.reckon.com.au/issue_view.asp?ID=5702 for detailed instructions on how to create statements for your cust...
  • Shisir, 2 months ago

  • 1 me too
  • 0 replies
  • Article