ACCOUNTS HOSTED - SITE CAN'T BE REACHED
I have just been kicked out of Accounts Hosted with error message saying site can't be reached. Is hosted down??????
SR
Joined on August 10, 2014
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Reconciliation issue with group certificate.......
Hello, My P & L, payroll totals, employee earnings, payroll liability balances and payroll summary reports all balance. However when I ...
EVERY TIME I PRINT I HAVE TO LOG BACK IN........
IS ANYONE HAVING AN ISSUE WHEN THEY PRINT? EVERY TIME I PRINT SOMETHING WHEN I GO BACK TO MY MAIN SCREEN I HAVE BEEN LOGGED OUT, THEN HAV...
How do I set up a salary sacrifice contribution for $20.00 per week?
I have a new employee and she would like to pay an additional $20.00 per week to her super via salary sacrifice. How do I set her up in ...
TAX DEDUCTED FROM AN EMPLOYEE WHO IS NOT CLAIMING THE TFT....
Hello All, I have a new employee who does not wish to claim the TFT. I have set him up in payroll and selected the option 1-NO TFT. Hi...
Upgrade/Backup too slow
I've been sitting here for ohh about an hour wanting to upgrade. The back up has taken approximately an hour and half so far. I'm sitti...
IS ANYONE HAVING A PROBLEM BACKING UP THEIR FILE??????
Hello Community, I have just tried to back up my file. It advised me there was some issue with passwords..... then told me I could not d...
How do you change your company details on group certificates?.....
I have reconciled my payroll and all is well. I was just checking the company details on my generated group certificates and we do not h...
Reckon Accounts Hosted - Login Issue 1 March - RESOLVED
Hi everyone,
We are currently experiencing issues with the ability to login to Reckon Accounts Hosted.
Our IT team is aware of this an...
BRING CUT AND PASTE BACK
cannot use cut and paste in upgraded version - FAIL bring back the most basic keyboard function
Item Posting to the Wrong Cost Centre
Hello All, I have a bit of a problem with the super payments posting to the wrong cost centre for one of my employees. I was looking at ...
Entering a new staff member with a HELP Debt
We have a new staff member. She has ticked yes to the TFT and also the HELP debt. Her weekly Gross is $1057.69. According to the Week...
WHAT IS HAPPENING WITH OUR SERVICE??????
Is anyone else being constantly being booted out???? Yet again another problem, wait don't tell me it is "UPGRADE RELATED"........... C...
Login issues on the new Reckon Accounts Hosted
Hello Everyone, If you are getting any of these log-in errors; 1. Cannot\unable connect to host 2. Connection closed\lost 3. Black scr...
Hosted Issue - 6th November 2014
We are aware some customers are currently experiencing difficulties logging in.
Our team is currently looking at the resolving this. ...
YET ANOTHER BUG!!!! Will it ever end
So I have found yet another gremlin lurking within the crappy upgrade. After you have emailed remittances to people the window will not ...
ABA files
I use ABA files for payroll and paying bills and used to save them to my own drive but when I go to the drop down box it only shows the Q...
Enter Bills problems
When entering Bills, I used to be able to Tab to the next field. Since the "New Experience" I cannot do this. Are others having the same ...
ENDLESS UPGRADE ISSUES!!!!!
TAB DOES NOT WORK, PRINT IS A DISASTER, CANNOT HIT ENTER TO MOVE DOWN A LINE WHEN ENTERING NEW CLIENT ADDRESS DETAILS, DELETE LEAVES SOME...
Im in! how do I open im company file?
I've finally be able to log in to the new hosted accounts, my question is how do I open a company file? Was I meant to do a backup before...