Conversations

Photo of Teagan Hayse
Single Touch Payroll not showing employees
Hi guys Is anyone having the issue that you go to Payroll - Single Touch Payroll. Then you click on a payrun that is marked as DRAFT in t...
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  • 1 reply
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Photo of Teagan Hayse
Single Touch Payroll
Good morning I am in ReckonOne and in my clients file when under the tab single touch payroll I click on the draft wages for the period....
  • Teagan Hayse, 4 months ago

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  • 0 replies
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Photo of Teagan Hayse
No SGC on Annual Leave
I have an employee that is not getting SGC on the Annual leave this is incorrect. I have looked in the leave set up and there is nothing ...
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  • 1 reply
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Photo of Teagan Hayse
Reckon GovConnect - Reckon One
When trying to subscribe with Reckon GovConnect I get a "Unable to create subscription with Stp" No other error. I have made sure the ABN...
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  • 3 replies
  • Question
  • Answered
Photo of Teagan Hayse
Single Touch Payroll (STP) multiple entities Reckon GovConnect
Good morning I have 5 business in ReckonOne and therefore I need to subscribe to Reckon GovConnect for each entity. How can I do this as...
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  • 1 reply
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  • Answered
Photo of Teagan Hayse
ReckonOne SGC on Under 18 - NOT letting me enter super when needed
I have a client that has an employee that is under 18 they are entitled to SGC on weeks over 30 hours if they have been paid the $450 gro...
  • Teagan Hayse, 9 months ago

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  • 0 replies
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Photo of Teagan Hayse
Payrun not working
I am finding that when trying to do a payrun some of the employees are not calculating. It's very slow and getting stuck just trying to a...
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Photo of Teagan Hayse
Back dating Superannuation
I have a retail client and so many employees that turn 18. I have forgotten to update the super section when they turned 18.  How do I ba...
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  • 2 replies
  • Question
Photo of Rachel Zhong
Reckon One - Uploading QIF
I am using Reckon One - online accounting. I got the same problem, can't upload my statement. Note: This conversation was created from ...
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  • 22 replies
  • Problem
  • Solved